The problem is fixed now. We've been trying to find the problem on our end, but it turns out that the problem is on Kongregate's end. It's something about how Kongregate processed the flash file. I am sorry that we weren't able to respond to all individual reports/complaints.
Hi Everyone, Sorry about the error. I've been trying to fix it but, couldn't really nail down the problem yet. It's a strange problem which doesn't happen in "unpublished/preview" page, but shows up only after the game is published/made public.
Hey guys, after checking around the kongregate's forum, it seems that this save file problem happened to other games too. Like some users have pointed out in previous comments, the problem is that Kongregate is sometimes serving the game from "assets.kongregate.com" or "chat.kongregate.com". This is what causing the save file to come and go at will. At this point, we'll just go and make an online save feature. If you still wanted to play the game, you can just manually move the save file between "assets" and "chat" folders.
Hi everyone, I'm sorry for the save game problem. I haven't made any changes related to that part, so I'm not sure what's the problem. Important tips that could help if you lost your save file:
1. Do not click any of the save slots
2. Reload or reopen the game page
3. If it's still missing, contact me and I'll try to help you.
For beta players that wanted to transfer the save file, you could probably learn from here: http://www.kongregate.com/forums/3/topics/12269
The difference is, you're going to want to move the *.sol files from "chat.kongregate.com" to "assets.kongregate.com". Hope that helps!