Accounts are not wiped. You may be trying to access the game from a different portal than before? Try contacting support@realmofempires.com if you have questions.
apparently to get higher scores you should collect a lot of gold, kill as many monsters as possible, finish the act as fast as possible, and not buy anything from the scavenger
 "Realm of Empires: Warlords Rising"){kind=icon}
 "Rogue Legend: Tame the Wild"){kind=icon}
 "Hunters and Props"){kind=icon}
 "Soccer Physics"){kind=icon}
 "Cardinal Quest 2"){kind=icon}
 "First Person Shooter"){kind=icon}
 "Of Guards And Thieves"){kind=icon}
 "GeoSketch"){kind=icon}
 "The Everloom"){kind=icon}
 "ButtonBass Trap Cube 2"){kind=icon}
 "Hippolyta"){kind=icon}
 "Drunken Wrestlers"){kind=icon}
 "Loot Hero"){kind=icon}
 "The Prophet 2d"){kind=icon}
 "Game of Thrones Ascent"){kind=icon}
 "Motor Wars"){kind=icon}
Accounts are not wiped. You may be trying to access the game from a different portal than before? Try contacting support@realmofempires.com if you have questions.