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avatar for SupportPanda
SupportPanda

Feb 25, 2019 4:21pm

Hi,
I received your message about offline progress. It sounds like the install is a little corrupted on your browser. Could you try 1. Close the game. 2.Clear the cache of “Files and Images”. You don’t have to clear the cookies/passwords ect… 3. Try running it again.

This should force it to reinstall and start working properly.

If it’s still not working right, could you clarify a couple things. I think what you are experiencing is :

-log into game, don’t receive any popup for “offline progress” for 20-30 minutes.
-when receiving this message, it only has a few minutes of progress instead of how much there should be(at least 30+ minutes).
-This pops up during game play instead of at the beginning of the session, interrupting your game(and meaning you start playing without all the extra progress)

Did I get that all right? Please let me know if I misinterpreted anything.

~Sad Panda QA

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