chaos, the developers do what they can to support the game. In fact i'm one, so don't argue a lot about DEVs with their greedy support, it breaks our feelings for you.
theXvang you lost your character because it was a older version. If it is a old updated version you lose your character, progress, you have to do the thing all over again.
emailform, it is because it is a broken plugin right at the moment, me and the other staff of the game are still fixing it. If you have any other problems, please contact support as quick as possible!
That would probably also break the game, like I said a few minutes ago the game would not be able to function, maintenances would break, they would also wreck the game and we would not be able to play Wartune anymore.
Well if we could actually do more alchemy for the gold the game would be too overpowered, the staff would not be able to function the current process and that means there would be lots of maintenances, the game would be too glitched and shut down.