First thing I notice: Thousands of servers. That means that they won't give much support to them in general. Second thing I notice: Recharge is the first thing you see about the game. Third: The only "instructions" are explaining how to recharge. Fourth: Same font used in every other game. Fifth: It's autobattle with poor animations. Sixth: Sex appeal female, generic male heroes. Actual game: Generic design, same as all the other "moneygrubbing mmo" design, energy system, and the button for the Mall takes up half the screen. Just another game that should never have made it onto Kongregate. Get this GARBAGE off of this great site.