We are testing a fix to the loading glitch. Once it is deployed, we will get gems to everyone who lost progress. Just let us know in the comments or via private message.
Hey everybody, I think I nailed down the source of the javascript errors. Thank you to everyone who reported them. Hopefully we will have some smooth sailing now.
So it turns out that the game isn't letting you know if you get disconnected from Kongregate. If you get disconnected, the game no longer saves, and you will lose progress next time you reload. The fix for this is on the way, but wanted to let everyone know what was up!
Import/Export is disabled for now, and we are working on a fix. If you don't want to wait for the fix and you messed up your game by using the broken importer, you can PM me and I will restore your save manually. Sorry about this everybody. We will have it back up and running soon!
Ok, So we have been able to determine that sometimes, on some systems, there is a javascript error that blocks saving and loading from occurring. Reloading the page fixes it this error and your saved data will load. If you are planing on closing/refreshing the browser and are afraid you might lose your data, or its your first time playing, use the manual export just to be safe. If you know you have saved data and come back to find none, refresh and it should come back.
Once I figure out how to detect this error from within the software, I can do an auto reset for anyone who gets it, removing the error. Once again, sorry about all the grief this has caused.