@Avarice7x, Look at the skill's activation. Aid activates if another hero life is below 30%. Injured activates is that hero's life is below 30%. Critical means when it deals a critical hit and Kill when it kills an enemy.
Ability to zoom out the map so that the camera doesnt' move much or the option to freeze the camera. After using a hundred or so elder eyes, I got a mild headache due to the camera movement
To unlock hipsters, you must have 12 zero ratings from customers. Your approval rating goes down/up if the customers rate you lower/higher than your hotel rating. No biggie as long as your net profit is positive.