Hi there, could you try switching browser? Many players reported slow or none loadings on Firefox, you could try that while we investigate the loading issues. In case you need further assistance please feel free to contact us on support@frozenshard.com and we will help you as soon as we can. Thanks
Does closing and reopening the browser help? If not, can you contact our team at the link below so we can further investigate?
https://animationthrowdown.zendesk.com/hc/en-us/requests/new
Thanks!