For those having trouble, don't go running around in random directions in hopes of reaching the keys or the door, stop and think at the full view map and look at which combination of floors gets to them, its also less frustrating that way. Use the Spacebar to stop the figure in mid-falling, and do not be afraid to skip and revisit levels your first time around, it helps give you a better idea of the game. Patience is everything. The first time I played this was from another site, and I had to play it all over again to get the awards. The second time is a lot easier than I expected so just don't give up.