Bug currently with the new raid feature - it locks out the raid when you fill out whatever tier the castle is. And people can't claim a reward if they haven't sent a hero, but they can't send a hero if everyone else already filled the max loot with castle level (ex 25 at castle lvl 1). So it's locking people out of rewards if they didn't send heroes in the first 2 hours of the event opening.
We've taken all the feedback from this raid and the team is making changes. We'll be announcing those changes to our social media pages and official forums.
 "Shop Heroes"){kind=icon}
 "Idle Raiders"){kind=icon}
 "Thrones of Fantasy"){kind=icon}
 "Swords & Potions 2"){kind=icon}
We've taken all the feedback from this raid and the team is making changes. We'll be announcing those changes to our social media pages and official forums.