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MattSwims0901

Jul. 05, 2016

Under rating threshold (show) Why can't we craft from a customer request menu? like when a customer asks for something and you font have it, why cant you just click on them and there be a craft button. would save a lot of time and effort. Also please fix the bug where you have an item, and go to try to sell it to a customer and it will be grayed out. please fix, thank you.

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(1)

Developer response from cloudcade

Great suggestion!

XxjustinbrownxX

Jul. 05, 2016

Under rating threshold (show)

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(-7)

Beerduck

Jul. 04, 2016

Under rating threshold (show) Suggestion: Allow me to close the store. Please. I know this is highly unnecessary because the patrons of your store have no time limit, but they can be really annoying, especially when you are trying to fulfill an order to the Inn, and there's a bunch of clutter filling your view when you don't want it there. Please make this an option.

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(-1)

Developer response from cloudcade

Thank you for the suggestion.

Beerduck

Jul. 04, 2016

Under rating threshold (show) Oh, the face has so much customisation, but where is the Charlie Chaplin mustache? You really need to give us that for the full range of facial hair.

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(0)

Developer response from cloudcade

MORE FACIAL HAIR! BEARDS FOR ALL!

DEAD6IX

Jul. 04, 2016

Under rating threshold (show) Some kind of search feature in the game, we could press a letter on our keyboard and all items names starting with the letter showed up, or if we clicked a picture of the item the customer wants we craft it if we dont have it instantly.

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(2)

Developer response from cloudcade

Hi there, this may be a bit more difficult to implement across platforms, but we'll pass it along to the team for future consideration.

Vvaryk

Jul. 04, 2016

Under rating threshold (show) Is it possible to sync my Kon account to my android account? I was just carjacked and they stole my phone, and I really don't want to start over. I've got every single hero, am at a great level, have an amazing city, and it really blows that I have to start from scratch here. My username on Android is CrypticPhoenix. I obviously don't have the phone in my possession so I'm unsure if this is even possible. :|

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(0)

Developer response from cloudcade

Unfortunately, due to Kong's policies, we are unable to sync mobile accounts to Kongregate. But if you write into us here: https://cloudcade.helpshift.com/ we can offer another solution.

ifatzo

Jul. 03, 2016

Under rating threshold (show) I wish there was an online manual to explain the finer details about this game. Such as, the different emblems on the gear slots (when nothing is equipped) that show a yellow, white, shaded item. Ive tried to figure it out by just playing the game and messing with it, but it would be great to find out without the trial and error approach. Any help is appreciated thanks!

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(3)

Developer response from cloudcade

We can add this to the FAQ! :)

stickfeller

Jul. 03, 2016

Under rating threshold (show) where did all these bugs come from?!

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(0)

Developer response from cloudcade

Please report bugs through the forums or ticket system.

pop0709

Jul. 03, 2016

Under rating threshold (show) why it's so lag in Trade House.....

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(2)

Developer response from cloudcade

Lag should be resolved now!

kydon48

Jul. 03, 2016

Under rating threshold (show) Great game looking foward to play it more.

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(0)

Developer response from cloudcade

Awesome!

innerstillness

Jul. 03, 2016

Under rating threshold (show) It's kind of silly the way certain quest materials (dragon scales and coral) are significantly less valuable than other comparable materials. It might be a good idea to add recipes that use these materials.

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(1)

Developer response from cloudcade

Thanks for the suggestion.

HyperFart

Jul. 03, 2016

Under rating threshold (show)

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(-4)

hypatiaB

Jul. 02, 2016

Under rating threshold (show) There is memory leak somewhere. Can play max. half an hour until crash for lack of memory. Linux Ubuntu 14.04 64-bit Chrome 51.0.2704.106 WebGL v1.0.91007

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(4)

Developer response from cloudcade

Hi there, the "out of memory" error is a Unity WebGL error. We recommend playing on Unity WebPlayer for a smoother experience.

xX_Epic_Xx

Jul. 02, 2016

Under rating threshold (show) I have a much easier time getting iron chests than leather chests.

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(1)

mussak

Jul. 02, 2016

Under rating threshold (show) I would like to know why, being lvl 33, im fighting people lvl 50 on the arena... they have 30-40k power on their lowest heroes while my higher has 25k. You need to work on this, A LOT.

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(3)

Developer response from cloudcade

We'll send this over to the team for improvements. Currently, it looks for players in similar honor ranking totals.

tanjunl911

Jul. 02, 2016

Under rating threshold (show) great game

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(0)

Developer response from cloudcade

Thank you!

ifatzo

Jul. 01, 2016

Under rating threshold (show) Here's a HUGE tip for all the newish players. Don't Fix Your Gear!! I found its waaaay cheaper to just let the broken gear be discarded and search the trade shop for a replacement. Example: My Flawless Lute broke... 37 Gems to fix it. I discarded it and found the same exact lute in the trade shop for 3 Gems. 3 Gems!! Also, Many items are sold for gold and might than the gear you junked and you can save your Gems!! Neato!! I'll keep playing!

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(8)

Developer response from cloudcade

Thanks for posting tips.

ifatzo

Jul. 01, 2016

Under rating threshold (show) Where do I find the tricks and tips for keeping my gear from breaking on quests?

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(1)

Developer response from cloudcade

The forums are a great place to discuss some items, but we're happy to post some here as well! To lower break chance: 1. Make sure the item's level is close to the hero's level! 2. Higher quality items will have lower break-chance with Epic, Legendary, and Mythic being unbreakable for a couple of levels. :)

Alvenex

Jul. 01, 2016

Under rating threshold (show) I would like this game to be on steam,It's alot of fun! :D

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(4)

Developer response from cloudcade

Awesome suggestion!

Sakusami

Jul. 01, 2016

Under rating threshold (show) Pretty fun, ranked pvp play however is way too expensive and not balanced enough.

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(2)

Developer response from cloudcade

Thank you for the feedback. The team is currently looking into more improvements for the Arena.

mussak

Jul. 01, 2016

Under rating threshold (show)

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(-6)

KRMorben

Jul. 01, 2016

Under rating threshold (show) Customer comes in for a shortsword. I have 3, but it won't let me sell him one. I make another. OK, I' now have 4 so I can sell him the one he wants. WTF?

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(1)

KRMorben

Jul. 01, 2016

Under rating threshold (show) I object strongly to games which start asking for money before you've cleared the tutorial. Shame on you.

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(4)

Developer response from cloudcade

Hi there, the game doesn't ask for money during the tutorial. We not sure what you are referring to. Please send us a PM, we'll be happy to walk you through anything.

smoo

Jun. 30, 2016

Under rating threshold (show) game worked fine this morning, but now it's saying out of memory and won't load up

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(4)

Developer response from cloudcade

Hi there, are you playing on WebGL? If so, we recommend playing on Unity WebPlayer on a supported browser for a smoother experience.

GreenGirlKate

Jun. 30, 2016

Under rating threshold (show) Is there a browser this game actually will work on? Chrome is a no, Firefox is a no, cannot connect to server and constant memory issues. :(

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(10)

Developer response from cloudcade

Hi there, we're currently running all browsers listed here. Please send us a ticket with more details and we'll be happy to help: https://cloudcade.helpshift.com

cowbow3

Jun. 30, 2016

Under rating threshold (show)

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(-7)

Cedric1982

Jun. 30, 2016

Under rating threshold (show)

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(-5)

Cedric1982

Jun. 30, 2016

Under rating threshold (show)

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(-8)

Amemet

Jun. 30, 2016

Under rating threshold (show) My suggestion for the break chance is to actually limit the items that can break, for example u can only break 1 item per hero each quest max which would reduce the loss of items by alot considering 3% on each item still can break them all in 1 go if ur unlucky..

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(3)

Developer response from cloudcade

Thanks for the suggestion.

Gudwyn

Jun. 29, 2016

Under rating threshold (show) Little Shop of Horrors

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(-1)

Developer response from cloudcade

Is an amazing movie! :D

xX_Epic_Xx

Jun. 29, 2016

Under rating threshold (show) Can we have a button of some kind on your heroes which makes them not be able to gain experience?

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(4)

Developer response from cloudcade

Thank you for the suggestion.

A_s_s_a_s_i_n_g_

Jun. 29, 2016

Under rating threshold (show)

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(-4)

mussak

Jun. 29, 2016

Under rating threshold (show) Well Cloudcade, i will upgrade my rating to this game to 4/5 because you're constantly answering our questions. You could just ignore us but instead of that, taking your time to answer... i know it might become bothering at some point. So there you go, 4/5. One little thing that you might want to add: We should be able to know what are we fusing in our couldron. Some fusions take a couple hours and we might just forget what we had there. So a little image of, for example, shining armor + shining armor when you click the fuse slot would help us a lot. That's it, thanks for your time man, we apreciate it!

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(3)

Developer response from cloudcade

Hi there, unfortunately, that suggestion may not be able to be added as some fusions have more than one possible outcome or type of item in the cauldron. We have had it suggested before, but we may brainstorm a bit more for a eloquent solution.

runeknight

Jun. 29, 2016

Under rating threshold (show) now while adobe flash works now in the 64 bit firefox unity player does not even show up after installed which could be really bad for games like this one and any other that uses unity

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(0)

Developer response from cloudcade

Hi Runeknight, can you please send us a ticket here: https://cloudcade.helpshift.com We'd like to consolidate information so we don't repeat troubleshooting tips and can get you back in the game running smoothly.

Nanashigonbe

Jun. 29, 2016

Under rating threshold (show) Can we have some sort of a screen that only shows heroes with its equipments missing? Its really a hassle to shuffle through everyone to see who needs what replacing with the constant equipment breaking.

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(6)

Developer response from cloudcade

Thanks for the feedback and suggestion.

Zeralyos

Jun. 29, 2016

Under rating threshold (show) What exactly determines if an item is considered optimal?

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(1)

Developer response from cloudcade

For the set bonus, items must be within -/+6 levels of the Hero's level.

WeirdJedi

Jun. 29, 2016

Under rating threshold (show) I have a wide-range of personal problems with this game. Progress comes to a crawl after level 10 when you have to wait for more than 5 minutes for a project to finish. It wouldn't have been so bad if there were more to keep you busy. Lack of choices in customizing your character and diversity in customers makes the experience rather repetitive. Running the game in Firefox seemed to alleviate all lag and memory issues that occurred in Chrome.

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(0)

Developer response from cloudcade

HI WeirdJedi, thanks for the feedback. Did you know that you can unlock more characters, resources, workers, quests, etc. by investing in buildings in your city? Additionally, you can cut down on crafting times by investing in your workers skill points. To cut down on upgrading times, invest in your Town Hall!

Greypride

Jun. 29, 2016

Under rating threshold (show) I would like to see the sales value of items in the crafting interface, to easily know which is profitable to craft.

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(1)

Developer response from cloudcade

Thank you for the suggestion. We'll send this along for consideration.

runeknight

Jun. 29, 2016

Under rating threshold (show) so turns out i was missing having a 64 bit firefox this whole time as now it's working

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(0)

Developer response from cloudcade

Glad to hear it's resolved! :)

runeknight

Jun. 29, 2016

Under rating threshold (show) it might be a while before i get on because firefox and adobe flash are having an argument or basically it seems adobe flash is fricken broken on firefox yet it works on chrome and ie even so that tells one that firefox has screwed something up

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(0)

boarder2k7

Jun. 29, 2016

Under rating threshold (show) Why do I lose energy to sell them a "great" item instead of a "good" one? What am I supposed to do, keep crafting until they happen to make a junky one?

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(1)

Developer response from cloudcade

Hi Boarder2k7, it cost hearts to "suggest" an item no matter the quality. You will regain hearts as you sell the item.

Mouse42

Jun. 29, 2016

Under rating threshold (show) this game has some major lag. Frustrating.

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(4)

Developer response from cloudcade

We want to help! Please write to our support team with as much information as possible so that we can better help you: https://cloudcade.helpshift.com.

Grabarz

Jun. 29, 2016

Under rating threshold (show) @DracosBlackwing That's not true, the item registers the moment you click it. However, it seems like Cloudcade has been cutting costs on their servers and server response seems to be extremely slow, and it doesn't register the item if you click before you've received server response in the background.

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(2)

Developer response from cloudcade

We'll be happy to help troubleshoot this with you. Please write to our support team so that we can better help you: https://cloudcade.helpshift.com. We look forward to getting you situated!

DracosBlackwing

Jun. 28, 2016

Under rating threshold (show) If there was any one thing I dislike about the way the game works, it's the way the crafting behaves after the item is made. You have to click to put it into inventory and wait for it to fly across the screen into the chest. If you don't wait, the game will often tell you you don't have it... which makes me want to punch the screen.

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(6)

Developer response from cloudcade

Thank you for your feedback! We'll get this sent over for review.

Hakarn

Jun. 28, 2016

Under rating threshold (show) I don't see a problem with the break chance as the developer has it. There is a 97% chance of an item not breaking. Across 7 equipped items it comes out to an 80% chance of not breaking any items (20% chance of something breaking). If you have three heroes, all with seven items at 3%, you have close to a 50/50 shot of one item breaking. You have to keep in mind that even though 3% is the percentage for a single break, you have 21 RNG rolled in a combined event. If you want to better your odds, invest is some mythical or legendary gear.

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(1)

Developer response from cloudcade

Thank you for your explanation!

kjdw889

Jun. 28, 2016

Under rating threshold (show) I'd like to add that the buttons have be clicked in the very bottom right hand corner, and sometimes they don't respond to clicking at all.

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(1)

Developer response from cloudcade

This should have been fixed. If not, it could be a syncing issue. Please write to our support team if not: https://cloudcade.helpshift.com.

netDrewid

Jun. 28, 2016

Under rating threshold (show) Hi! I don't know if this has already been asked but why isn't there an option to craft an item when clicking on a customer? There's lots of options (most of which I've never used) but not one to craft an item on request. Is that something that could be added? That would reduce quite a few steps to making requested items. Otherwise good game!

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(6)

Developer response from cloudcade

Great idea! We'll send this over to the dev team.

VivaciousNymph

Jun. 28, 2016

Under rating threshold (show) @developer I'm using Chrome. It just says downloading 0/1, but I've left it open for hours and nothing

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(2)

Developer response from cloudcade

This could be a connection issue. Please write to our support team here: https://cloudcade.helpshift.com. We look forward to getting you situated!

Bearbacon

Jun. 28, 2016

Under rating threshold (show) I would like to suggest a way so sort requests in trade house by what you have in inventory to make listing or filling requests a bit faster. just a thought

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(2)

Developer response from cloudcade

Thank you, we will note this down for the dev team for consideration!

Fortunis0

Jun. 28, 2016

Under rating threshold (show) Doesn't seem to work with unity, works though when I uninstalled it? I was hoping unity would make it not crash on me and make it easier, guess that idea's a bust.

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(0)

Developer response from cloudcade

Hello, uninstalling Unity will use WebGL as an alternative, an experimental technology from Unity.

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