Hi SIRKILLALOT! We are trying to be most of the time on chats but even when we are not there, you can always send us email at support@holydaystudios.com or even sent private message here on this account HolydayCommunity and we will respond as soon as possible :)
Under rating threshold (hideshow)
The gameplay slows down a lot after stage 20. If the heroes had randomized equipment dropping from enemies in addition to gold, it would help make the grind more entertaining.