Forums Kongregate

Hacked

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I was hacked a while ago, about 2 or 3 years ago, when the game TDP4 Team Battle was a new Kongregate game. My username was Stupiddog2. What should I do to get my account back?

 
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2-3 years ago?!

 
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You should try to contact support@kongregate, but nothing is guaranteed since proving that an account was hijacked may be tricky. It’s always important to remember that your account is your responsibility meaning that you should be the one ensuring that you have a strong password that is only know by you alone.

 
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TDP4 Team Battle is less than two years old…

 
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His username seems apropos. Just saw a comment from him on another one of his accounts, “I forgot my password to my account Stupiddog6. I also forgot the password to my email address. I made a new email account for gaming. How would I get my account back?”

How many accounts do you need?

 
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ive been hacked and i dont know what to do

 
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Originally posted by w00dst09:

ive been hacked and i dont know what to do

Your Kongregate account? If so, contact support@kongregate.com.

 
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how long do they usually take to respond

 
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Straight from their Contact Us:

We read each message carefully, and we’ll do our best to respond to support inquires within five business days.

 
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thanks

 
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You’re welcome :-) Glad to be able to help!