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Free Kreds

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I complited one opinion survey from free kreds list but I didnt get any kreds and in the site where it leads there is really no way to get kreds. I feel I am cheated now.

 
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This service is managed by a third-party called TrialPay. You can contact them by going to the kreds page, clicking “fund your account” on the upper right of the page, selecting “earn free kreds”, clicking “support” and clicking the envelope icon next to the appropriate offer. Sometimes, offers are reaching for a certain demographic so they may not give you your reward if you didn’t enter the required criteria. Other times, transactions may simply be delayed.

 
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Okay thank for help.

 
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I did what I was expected to do but after waiting 14 hours now it still says that I am only read the offer.