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ES-Razzi Tutorials - How to submit a missing achievement report

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avatar for BlackBone BlackBone 4107 posts
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TUTORIAL DIRECTORY

In this tutorial I am going to show you how to submit a “missing achievement report”.

Missing achievement reports are used when you have completed an achievement(card, badge or point) for a game but there were some technical complications and you didn’t end up with the achievement.


To start an achievement report you should first go to the “ACHIEVEMENTS” tab of a game with badges or a card challenge. Next go to the bottom of the tab and click on a button that says “Report missing achievement”, doing so will bring you to the “Send us a message” page, it should look like this. Note, if you there appears to be no link to click, click out side of the game box and hit the keys ctrl+0(zero).

Lucky for you what game you navigate from to this page will already automatically selected in the “Game” box, also the “Message Subject” will already be set to “Report Missing Card or Badge”. The “Game” box has a nifty little auto-complete feature so you will be able to find your game in a more timely matter.

The next thing you have to do is select the achievement you are missing from the “Badge/Card/Challenge”, they will be listed under the “Available Accomplishments” section.

The penultimate step of sending a “missing achievement report” is filling out the description box. Include details of what happened in the game, and any problems you may have noticed.

Now the only thing left to do is submit a screen shot of your screen when you completed your achievement, chat and all to prove that you met the requirements of the achievement and then click “Submit”. The report will be sent to Kongregate for one of the admins to look at and judge if you deserve your achievement.

All you have to do after this point is wait, you should receive your missing achievement in the next twelve to forty-eight hours if you actually deserve it! Once you are approved for your achievement you will be sent a whisper from Kongregate saying that you now have your achievement.

 
avatar for Someguyinworld Someguyinworld 6446 posts
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Great.

Screenshot is the most important part of this process.

The screenshot should include the game, and the kongregate chat.

 
avatar for EndlessSporadic EndlessSporadic 9237 posts
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Nicely done.

 
avatar for BlackBone BlackBone 4107 posts
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Thankyou, I will throw in a hyperlink to the screen shot tutorial in case anyone needs a refresher.

 
avatar for googoolyeye googoolyeye 5842 posts
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Well made, :D

 
avatar for Silouette Silouette 3 posts
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What if your achievements just disappear,
and it makes you start over?
I lost nearly all of my achievemets from this.

 
avatar for Kioyoh Kioyoh 4364 posts
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Your Kongregate achievements (badges) shouldn’t ever disappear.

If you mean ingame achievements, there’s nothing we can do about it. Make sure you don’t run any cleaners that clear temporary files next time.

 
avatar for Silouette Silouette 3 posts
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That is my problem, though. It was my Kongregate ones. It is extremely
confusing. I don’t necessarily care about the achievements,
I just thought I should say this so they know it happened.

 
avatar for Kioyoh Kioyoh 4364 posts
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Perhaps you got them on an other account? Badges can’t disappear, admins can’t even remove them, just points.

 
avatar for Silouette Silouette 3 posts
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Well, unless I have another account
named Silouette, I don’t believe so.

 
avatar for toughguy toughguy 104 posts
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the screenshot need to confirm that its you playing the game (your account being shown in the screenshot)

 
avatar for RikkiG RikkiG 100 posts
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I think you should have put more emphasis on providing a screenshot in your tutorial.

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