Unable to buy item

Today, I find the very good item in the mall. I have enough credits for it, but it never let’s me buy it. It always say “You may only buy one of the item”. I never buy any item in the mall before so???

http://imageshack.us/photo/my-images/338/unabletobuyitems.jpg/

The item is purple armor Lv 5, it still has 2 remaining.

I tried to restart the browser but still unable to buy it. Here is the picture at the last few seconds:

http://imageshack.us/photo/my-images/94/stillunabletobuyitemsaf.jpg/

Please fix it,

Thanks

Could you post zoomed sceenshot next time so I’d see details better?
And maybe playmage itself can answer to your question. it’s probably just a bug of some sort

Here is the zoomed picture:

Item I want to buy is purple armor, lv 5, worth 50k credit"

7 min before refresh: unable to buy items. It is the first item I plan to buy here:

http://imageshack.us/photo/my-images/521/unabletobuyitemszoom.jpg/

After trying log out, clear data cache, restart browser, still unable to buy the first item:
http://imageshack.us/photo/my-images/443/stillunabletobuyitemsaf.jpg/

Please answer,

Thanks

Yeah, same problem here (Griz800) on a blue neck lv 15 war+19, command+16 for 30.000. It seems to have taken the money for it but gave an error of “You may only buy one of the item”. It now shows 19 remaining (down from 20), but no item in my inventory or on any of my heroes, so it’s taken the cost and not delivered the item :(

‘You may only buy one of these items’
Maybe you’ve already gotten one from battle or quest?

There was a bug that was preventing the purchase of rare items in some cases. This has been fixed in the latest patch. Thanks for reporting the issue.