[Doom Forge] Credits Problem

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Hello i bought Battle Monk set by 100 Kongregate Credtis and it didn t come to my inventory or whatever. I already used repot a bug option and nothing happened. I made the payment got the bonus credits lost 100 Kongragate credits and the item is not there. Can you help me with this issue pls.

 
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This happened to me too, i used the report bug too, im waiting for a reply.