[Chronicles of Herenvale] Tablet/Phone Account Login

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I made an account on my tablet and I am unable to log in using my pc. Is it possible to log in to Chronicles of Herenvale via the website using an account made on a phone/tablet? My name is Jizav I on my tablet…is do I need to enter it as Jizav I, Jizav_I, or JizavI? Thank you.