[Doom Forge] lost an equipped item

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my character lost an equipped item (cape) today when i opened my account.

 
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didnt that sticky thread say they are removing it and refunding them

 
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yeah lost my off hand runic ono quite a while ago….i got a recipe for it which i used but now i gotta level my crafting to be able to remake it…and have no real way to win fights being a zerk with only one one handed wep