[Soul of Guardian (SOG)] Double gold event

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I am missing 800 gold you guys gave me 1200 when i topped up 2000 during the event here is a screen shot to prove it

http://i.imgur.com/p0ycW.jpg

 
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I didn’t Receive any of the promised gold so far

 
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if you need the kreds purchase here it is
[IMG]http://i.imgur.com/QrpIM.png[/IMG]
[IMG]http://i.imgur.com/xD0DS.png[/IMG]

 
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Dear zentox, Sorry for the inconvenience, we will double check and get back to you ingame, Thanks for your support :)

 
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i only got 250 out of the 800 gold in my other screenshots i was suppost to get

 
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TY a support helped me get the rest