[BigHeadBash] General FAQ (locked)

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WHAT’S UNITY? WHY DO I NEED TO INSTALL IT?

In a nutshell, Unity is a completely safe to use and powerful 3D engine for your browser (and also other devices). It enables you to experience rich and vibrant 3D worlds full of textures and lighting/particle effects.
Sure the games may take a little longer to download than simple ‘flash’ based games, but we think you’ll agree, once you experience a Unity game, the increase in quality is more than worth it.

Due to the ‘modern’ nature of Unity, unfortunately not everybody’s computer will be able to run it. If you have a problem with BigHead Bash, try another Unity Game (May I suggest Big Crazy Faires). If there’s a problem with that too, it sounds like your computer might simply be too old.
Here’s the official Unity Specifications page for the technically minded among you.
http://unity3d.com/webplayer/hwstats/pages/web-all.html
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CAN’T GET INTO THE GAME, DISCONNECTED OR STUCK ON LOADING?

Firstly, DO YOU HAVE A MAC?
If so, then you need to use the classic I.T solution. Turn it off and on again.
Then the order of ‘things you should try’…..

1. RESTART YOUR BROWSER
The easiest thing to try. Close your browser down fully and then re-open it. Don’t just try a new tab.

2. CLEAR YOUR CACHE
This handy guide will tell you how to clear your cache on all browsers.
http://kb.siteground.com/article/How_to_clear_cache_in_Firefox_InternetExplorer_Safari_Opera.html

3. TRY A NEW BROWSER
Occasionally your computer and browser combo just won’t work with Unity. Give another browser a try.

4. CHECK YOUR FIREWALL
Whether it’s a personal firewall or one that’s built into your OS, see if it might be blocking BigHead Bash for some reason.

5. LAST RESORT. PORT FORWARDING
Using this guide, locate your router and try to forward port 7001 http://portforward.com/routers.htm

It’s also worth nothing that loading may take longer depending on your internet speed.
Please be patient. But loading shouldn’t take longer than 2 minutes on broadband connection.

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MY GAME IS CHUGGING/LAGGING

Going full screen can often remedy this. There is a button in the top right of the main menu, or alternatively, you can press ALT-F. Press ESC to leave full screen mode
You can also set the graphical quality of BigHead Bash in the options menu. Choose from 3 different qualities.
Is your computer connected wirelessly? A wired connection is usually more stable.

I HAVE A QUESTION, SUGGESTION, PROBLEM OR COMPLAINT

If you see any of the following people online, they’ll be only too happy to help.
FlightTribe
LittleBlitzer
NanoDestiny
OphelaToo
SpicyHorse

And if you’re REALLY lucky you might even see americanmcgee online.

Alternatively you can send us an email at bhbtest@spicyhorse.com
Or post a message in the BigHead Bash Bug Forum Thread on Kongregate
http://www.kongregate.com/forums/157-bigheadbash/topics/263363-bug-reports