[Legacy of Heroes] Bug with Halloween Bucket

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Hi there,

With LC I bought 5 Halloween Bucket, I opened two but when I started to open the third, my internet connection crash down, so my number passed to three to two but nothing appeared, then I clicked again, the number passed to two to one and always nothing.
I’ve restarted my internet, and I had only one bucket.
No new cards, no more energy drinks, no more booster neither skill points.
So I’ve lost 2 halloween Buckets….

Does a PG can look at it and explain me what happened please ?
My name IG is Erra.

Thank you and sorry for my english.