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The Dev team is looking for log files concerning specific bugs. If you encounter these or any other bug send us a log file.
White Team Bug – players names are white and may appear invisible
Excessive kills or deaths
Falling through the level
Instruction are below but we also have a small program to automatically retrieve the log as well. It can be found on our [Spicy World forums – Thread – Send us your log](http://spicyworld.spicyhorse.com/social/thread-122-1-1.html)!
Every time the Unity Player is used, a temporary log file is created. This file location varies by system. Unity supports Windows XP, Vista and 7 as well as Mac OS X versions 10.5 or newer.
In order to send Spicyhorse a log, the Unity Player and game needs to be running due to the temporary condition of the file. Copy the file and send it to us.
Here is a description of which folder the log file is created in based on the operating system:
In most of the cases, the Windows operating system can be found on the hard drive or in partition “C:” so we will use that here for our explanation. But note that you will need to search for the temporary files on the hard drive or partition that your operating system has been installed on
The username will need to be changed to the specific Windows account name that has been used for the Unity Player installation.
The UNIQUEID in the file name “log\_UNIQUEID.txt” is a Unity Player session-specific combination of numbers and letters like “6b43f12616af274a9226d0ef62e36ddb”.
Sometimes the folders “Local Settings” in Windows XP and “AppData” in Windows Vista and 7 are hidden for the user. In this case you will need to add the folder to the path manually.
**Windows XP** :
C:\Documents and Settings\username\Local Settings\Temp\UnityWebPlayer\log\log\_UNIQUEID.txt
C:\Documents and Settings\monk\Local Settings\Temp\UnityWebPlayer\log\log\_ 6b43f12616af274a9226d0ef62e36ddb.txt
**Windows Vista/7** :
C:\Users\henk\AppData\Local\Temp\UnityWebPlayer\lo g\log\_ 6b43f12616af274a9226d0ef62e36ddb.txt
Sometimes it can happen that you can find the log file here:
C:\Users\henk\AppData\Local\Temp\Low\UnityWebPlaye r\log\log\_ 6b43f12616af274a9226d0ef62e36ddb.txt
**Mac OS X 10.5 or newer** :
Go to the Library folder.
Note:The default behavior of Lion is to hide your user Library folder. To get to it Option-click the Go Menu in the Finder and choose Library.
Holding down the Option key with the Go menu selected causes ‘Library’ to appear in the list. Releasing it causes it to vanish. The Library folder is the only item that has this behavior.