Why cant me and my friend see the same rooms?

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Why cant me and my friend see the same rooms? I think its because at the top where it says “Red Crucible (0) – ____ players online” it says 0 and my friends says 1, but I cant seem to switch it, when I click on it all it says is select a region, and all it has is USA, which dosen’t matter since we are both in the same area. So how can I play with my friend?