Finally resolved ….
I’ll write a story that we follow for the future.
1.Buy at kongregate kreds
2.are not in charge I purchased Crystal kreds
3.Contact support to get a support ticket for e2games
4.Reply Yes. Is said to teach the transaction number.
is said to teach the account of e2games.
5.Since playing from kongregate, there is no account of e2games
Transaction number, so there is no reply I do not have to buy a Crystal with a credit card directly
6.Reply Yes. And instructions to give a receipt image upload site
a.my kreds accunt
b.private of my messages
c.email image it was in when you purchased came from kongregate kreds
Upload these three
Days after 1, Crystal is charged
I took 3 days so far
Although I do not know whether early or late, I solved for the time being