[Announcemnt] Post Billing Issues Here page 4

261 posts

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Whats going on i STILL HAVENT recived my first purchase package!

IGN Itemzcan
Server 4

Bought 500 crystals first time buyer

 
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@slemmig

I purchased mine last weekend, and hardly even a response from the CS team. This is a joke. Might as well be $50 down the drain.

 
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Note that you may also address your concerns at http://tickets.r2games.com

 
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Kunzite
Server 1
Looked through the ticket process gave no option for anything Kongregate related. Got my crystals but still did not receive the bonus item for first time purchase.

 
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1. (S41)Pipo
2. (S41)Amethyst Forest
3. Still no 1st time buyer’s pack. It’s been a week now

 
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remove item damage on death and add exp loose on death

 
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Originally posted by cryfarmer1:

remove item damage on death and add exp loose on death

This is billing issues, youre in the wrong post

 
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tiagojlr(S1)
Successful Orders, but failed to receive Crystals

 
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1.FeatherBeast
2.Server 1
3.99 Kreds deducted as shown on Kreds History page, but no crystals were received
4. Refreshed multiple times but still no crystal as of 9/28/2012

 
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Here we go again

tankme
Server 4
99 kreds bought, no crystals, same old yadda yadda

Let’s see how long it takes this time.

 
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System
Sever 4
Had 2 month VIP and did not receive crystals. Please fix this

 
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IGN:Jyotika
Server4
Kreds deducted no xtals or first time buyers package
it has been a couple hours people have said that it give immidieatly but i did npot get any
i will wait till tommorow hopefully i get my 1000 xtals and items i got 2x the 500 xtals not the 1000 pack

 
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IGN MistyMorning
Server 2
Purchased the 999 Kred pack-Kred’s deducted but have yet to receive crystal or first payment pack.
Also bought Vip for 80 Kreds which went through successfully

 
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Still no crystals and ive waited 2 days please hurry

 
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1. Delilahh
2. Server 1
3. 99 kreds deducted, but didn’t received anything (bought 1000 crystals pack)
4. i refreshed a couple times, still nothing.

 
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1. Elohim
2. Server 4
3. 99 kreds deducted, but didn’t received anything (bought 1000 crystals pack)
4. i refreshed a couple times, still nothing.

 
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Originally posted by aakkiinn:

1. Delilahh
2. Server 1
3. 99 kreds deducted, but didn’t received anything (bought 1000 crystals pack)
4. i refreshed a couple times, still nothing.

Originally posted by perfectice89:

1. Elohim
2. Server 4
3. 99 kreds deducted, but didn’t received anything (bought 1000 crystals pack)
4. i refreshed a couple times, still nothing.

Just pointing out these posts are identical, and done within 4 hours of eachother…. also first post on kong for either person… i smell fraud

 
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you smelled wrong.
perfectice just copied pasted my post obviously, the lazy bastard.
but then again, i understand that. how much better can you explain your problem as i did?
:/
go play sherlock somewhere else.

 
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1.Thor
2.Server 2
3.VIP subscription problem. Purchased 2 VIP packs. Kreds subtracted. No crystal added on second one. VIP days?
4.Refreshed multiple times, still not there.

 
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IGN: Kaotik
Server 5
I purchased 4000 crystals, but never received them or the recharge bonus pack (issue types 2 and 3).

Please fix!

 
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Originally posted by aakkiinn:

1. Delilahh
2. Server 1
3. 99 kreds deducted, but didn’t received anything (bought 1000 crystals pack)
4. i refreshed a couple times, still nothing.

more then 24 hours, still nothing.

 
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1. Delilahh
2. Server 1
3. 99 Kreds Deducted, but didn’t received anything (bought 1000 crystal pack)
4. i refreshed a couple times, still nothing. almost two days now…

now i joined the server 5 hype

1. Melinda
2. Server 5
3. 49 kreds deducted, but didn’t received anything (bought 500 crystal pack)
4. i refreshed a couple times, still nothing.

so there you go. two cases.
help me out thanks.

 
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1: ArcZin
2: Server 4
3: The 99 Kred pack for 1000 Crystals and It had said I bought It but i didnt end up getting the crystals
4: I had bought it like 30 minutes ago and still never got my crystals for it. It says I have paid the kreds but I never got the crystals. I had refreshed and logged out a few times and still nothing.

UPDATE: The issue has been resolved thanks

 
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Issues:
2)Successful Orders, but failed to receive Crystals.
3)Failed to receive a pack that should have been delivered to you.

IGN: Evanity
Server 5
“Issues:
2)Successful Orders, but failed to receive Crystals.
3)Failed to receive a pack that should have been delivered to you.”

Purchased the 10000 Crystal Package. No Crystals or Items received.

 
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Originally posted by aakkiinn:
Originally posted by aakkiinn:

1. Delilahh
2. Server 1
3. 99 kreds deducted, but didn’t received anything (bought 1000 crystals pack)
4. i refreshed a couple times, still nothing.

more then 24 hours, still nothing.

If it makes ya feel better, at least yours was only the 99 Kreds. Mine was a 999 Kred buy. Im now out 999 Kreds AND have nothing in-game to show for it. Is there anywhere we can go to get a refund for this?