MY ACCOUNT WAS ROLLED BACK 10 DAYS OR MORE!!!

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I’M FREAKING OUT!!!!

FOR SOME REASON I LOST 1 LEVEL, A LOT OF UNITS, INCLUDING SOME LEGENDARYS, A LOOOOOT OF MATERIALS, SOME ITENS INCLUDING 3 ARTFULS, AT LEAST 500.000 IN GOLD!!! WHAT THE FUC** HAPPENED?

I’VE LOSTED 60 VICTORYS IN DUELS, AND WAS DEMOTED TO SILVER LEGION, WHEN I WAS IN PLATINIUN!!!

IT’S LIKE MY ACCOUT HAD BEEN ROLLED BACK TEN DAYS OR MORE!!!!

I’M REALLY, REALLY MAD RIGHT NOW!!!!

WAHT HAPPENED? NIVAL????

SOMEONE HAD THE SAME PROBLEM?

 
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I cant say exactly what i had lost, but it was a LOT OF STUFFF!

 
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The major things i had noticed:

1- I was lvl 3, with almost 150.000 experience, now i’m lvl 30 with 60.000 xp!

2- All my spells where in maximum lvl, , now, just a half of then!

3- I had almost 160 victories in duels, was in platinum legin and and had almost 6000 rating points, now i have 97 victories, silver legion and 4000 rating points!

4- I’ve losted 1 Artful Enchanted shield, 1 Artful Berseker’s Shield, 1 Artful Tower Shield, 3 Tower Shields, 1 Gladiators Armor, 1 Armor of the Ancients, 2 Monk boots, and some minor stuff.

5 – I’ve losted a lot of scrolls, i can’t say how many exactly.

6 – I’ve losted a lot of creatures, again i can’t say how many exactly but those who i was farming or i used in pvp and pve i had some idea:

1 Champion, 1 Griffon, at least 20 swormen, 8 gunners, 6 pilgrins, 15 seawolfs, 40 ghosts, 30 beholders, 20 ancient serpents, 20 seadevils, 10 necromancers, 15 seadevils, 4 Forest guadians.

I’m freakingout!!!

10 days of intensive play and farming losted!

NIVAL, DO SOMETHING!!!!

5- I’ve losted a LOT of raw materials

 
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NIVALLLLLLLLLLLL!!!!

HELP!!!!

 
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NIVAL!!!!! HELP

 
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Similar happened to me a few weeks back. I only lost one day but it was 1,000,000+ gp, several kidnapped units inc polar bears and inq., lots of rare ingredients, @ 60 rating wins, etc. etc. Not to mention the 100k exp (I spent the day with +20% troops battling in pvp mainly). So I talked to NivalPublishing in chat, emailed the support: nothing has happened. Some kind of compensation shouldn’t be too hard to do, surely?

 
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I trully belive that Nival needs to improve dramaticaly the support to players, after all the game and the company profits with our happiness…

Last time i’ve a problem in game it took the suport almost 12 day to give some kind of answer, its a total desrespect with us, players, to act like that.

I sincerely wait that this time they solve the problem, as they did before, but in acceptable amout of time.

Until now, 2 days and counting…

Nival???

 
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What makes me really sad is this complete lack of respect from the developers with us players…

I’ve alredy used all channels to contact support and, 3 days later, all i got was a retubant silence from Nival!

Anyone there having the same problem? Feeling desrespected and abandoned by support? Rally and Riot here!

WAKE UP NIVAL! PLAYERS ARE THE STUUF GAMES ARE MADE!

 
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WAKE UP NIVAL! PLAYERS ARE THE STUFF GAMES ARE MADE!

 
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Feeling desrespected and abandoned by support? Rally and Riot here!

4 days and still no answer for my problem!

 
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PROBLEM SOLVED.

THX A LOT :p

 
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Originally posted by alexandrefrz:

PROBLEM SOLVED.

THX A LOT :p

Always at your service, alexandrefrz!
Please accept our apologies for this incident.

 
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Im having this same problem right now, i lost a 3 day royal aura, a few demonologists, alot of inventors and dark unicorns..that i flipping paid for i might add, and huge ammounts of materials farmed with the royal aura, ive already quit this game once with the “overhaul” and if this is not remedied and i get my stuff or gems pretty quick, then im done for good.

 
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  • also lost 25 necromancers..i wont be as patient as the guy above, i spent that money to play this weekend, and now its all gone, if you guys dont get to this today ,then dont even bother.
 
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forget it, dont fix it, im done, calling it in tomorrow as a fraudulent charge..Kiss my ass Nival publishing, your support for your paying customers is ridiculous.

 
This post has been removed by an administrator or moderator
 
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Originally posted by Str8_Chaos:

Im having this same problem right now, i lost a 3 day royal aura, a few demonologists, alot of inventors and dark unicorns..that i flipping paid for i might add, and huge ammounts of materials farmed with the royal aura, ive already quit this game once with the “overhaul” and if this is not remedied and i get my stuff or gems pretty quick, then im done for good.

Could you please enumerate all the items you’ve lost?

 
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I lost 14 or more demonologists, 9 assassins 7-8 dark griffins, 26 necromancers, about 13 inventors 9-10 dark unicorns, a 3 day royal aura , and i cant name all the materials i had been saving up for energy potions using that aura. and theres no telling how much gold seeing as how i was getting 50-70k gold for every pvp match

 
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I apologize for losing my temper, you have to understand i spent about $75 thursday to play this game over my last 3 day weekend for a long time..friday night my account was rolled back and i lost everything i bought and everything i had farmed the week before.

Edit: it is now 7am on the last day of said 3 day weekend, if you could get to that today id really appreciate it.

 
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yea thanks for nothing

 
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Originally posted by Str8_Chaos:

I apologize for losing my temper, you have to understand i spent about $75 thursday to play this game over my last 3 day weekend for a long time..friday night my account was rolled back and i lost everything i bought and everything i had farmed the week before.

Edit: it is now 7am on the last day of said 3 day weekend, if you could get to that today id really appreciate it.

All the items you’ve enumerated have been returned.
Is there anything else we can do for you?