Live play and Account Migration problem

Subscribe to Live play and Account Migration problem 19 posts

avatar for zongyi zongyi 12 posts
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i can not play live play now, that just black screen.
like this pics
http://i.imgur.com/cy0bY.png
I have already clear cookie and change the browser but it doesn’t work.

I am play form kongregate sign in. but I cannot sign in edgebee site
that i cannot get my password. (http://www.edgebee.com/migrate)
like this pics
http://i.imgur.com/ziYGu.png

my username in Card Monster is zongyi
please validate my account manually. and fix my problem thank you !

 
avatar for Lamatiel Lamatiel 276 posts
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But everything else is working? How about unranked live play from chat/member list?

 
avatar for zongyi zongyi 12 posts
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i think i have the same problem with nik720.
my rank point is 250X then reload page it goes down to 249X (i am play all master rank today )
and reload page again just black screen..
then i can not live play anymore
and other things is ok ..except live play

live play from member list it’s work.

 
avatar for zongyi zongyi 12 posts
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special thanks to nik720 and Lamatiel.
there is a solution to fiix my problem.
clear all my deck and reflash the page again…and i can live play now .

but there still some little problem bother me..
that’s i have to clear all my deck and reflash. If i want go live play .
if not doing this .there still a black screen
so I have do this everytime…

and someone can tell me how to validate my account manually.
if i forget my password with edgebee site ?
thanks again

12/17 Finally i found what should i do easier.
that is just keep my live play deck empty when u finish live play. to avoid the black screen.
just like the pics below.

http://i.imgur.com/O6yuf.png

if not empty .
and reload the page there always got black screen to me.

 
avatar for notsocool notsocool 3 posts
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Me and other people are having the same problem, HELP LAMA HELP I NEED LIVE PLAY!!!!

ITS MY LIFE SOURCE ITS BEEN 5 DAYS ARGGGGGGGGGGGGGGGGGGGGGGGGGG

JUST A BLACK SCREEN UGHHHHHHH.!!

 
avatar for Lamatiel Lamatiel 276 posts
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For those having the Blank Live Play bug, download the Flash debug version here:
http://www.adobe.com/support/flashplayer/downloads.html

There should be some error popups using that version when going to the Live Play page, please copy & paste those.

 
avatar for Fyrax Fyrax 3 posts
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Do you want it here? Live play blank screen produced this:

TypeError: Error #1010: A term is undefined and has no properties.
at TournamentLeagueView/updateRatingInfoBoxes()
at TournamentLeagueView/update()
at TournamentLeagueView/createChildren()
at com.edgebee.atlas.ui::Component/initialize()
at com.edgebee.atlas.ui::Component/childAdded()
at com.edgebee.atlas.ui::Component/addChild()
at com.edgebee.atlas.ui.utils::UIUtils$/performLayout()
at com.edgebee.atlas.ui.utils::UIUtils$/performLayout()
at com.edgebee.cardr.ui.menu::TournamentView/createChildren()
at com.edgebee.atlas.ui::Component/initialize()

 
avatar for remigen remigen 9 posts
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Error: Unexpected input <undefined>
at MethodInfo-2889()
at com.edgebee.atlas.data::Player/onKongregateInfoLoadComplete()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at flash.net::URLLoader/onComplete()

 
avatar for zongyi zongyi 12 posts
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TypeError: Error #1010: 詞彙未定義且沒有屬性。
at TournamentLeagueView/updateRatingInfoBoxes()
at TournamentLeagueView/update()
at TournamentLeagueView/createChildren()
at com.edgebee.atlas.ui::Component/initialize()
at com.edgebee.atlas.ui::Component/childAdded()
at com.edgebee.atlas.ui::Component/addChild()
at com.edgebee.atlas.ui.utils::UIUtils$/performLayout()
at com.edgebee.atlas.ui.utils::UIUtils$/performLayout()
at com.edgebee.cardr.ui.menu::TournamentView/createChildren()
at com.edgebee.atlas.ui::Component/initialize()
at com.edgebee.atlas.ui::Component/set visible()
at com.edgebee.cardr.ui::GameView/set currentMenu()
at com.edgebee.cardr.ui::GameView/onSelectTourney()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at com.edgebee.cardr.ui::ControlBar/onButtonClick()

 
avatar for Lamatiel Lamatiel 276 posts
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Thanks. I hope that helps finding out what’s wrong. Keep em coming.

 
avatar for remigen remigen 9 posts
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TypeError: Error #1009: Cannot access a property or method of a null object reference.
at TournamentLeagueView/update()
at TournamentLeagueView/set restrictionFlag()
at com.edgebee.cardr.data.events::UpdatePlayersLiveScoresEvent/execute()
at com.edgebee.atlas.managers::GameEventDispatcher/dispatch()
at com.edgebee.atlas::Client/handleGameEvents()
at com.edgebee.atlas.net::JsonService/processReception()
at com.edgebee.atlas.net::JsonService/onReceptionComplete()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at com.edgebee.atlas.net::ServerConnection/__completeHandler()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at flash.net::URLLoader/onComplete()

 
avatar for JuzzieJT JuzzieJT 359 posts
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Ran into this issue today, managed to solve it using zongyi’s solution.

At first refreshing didn’t work, still black screen on live.

So I simply blanked the deck which I knew was selected when live was previously working, refreshed, and thereafter live worked properly.

edit: this is a temporary solution, and needs to be repeated whenever the live screen blacks.

edit2: before leaving the live screen now, I change my deck to a ‘holding’ deck I know I’ll not need to change the contents of. Seems to prevent the problem.

 
avatar for ejtemmas ejtemmas 5 posts
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I got this issue too!

i can fix it with the temporary solution by clearing my deck.
But i dont like to do this every time i play!!
so no i just leave it and dont play live matches anymore…..

I just hope they can fix this soon!

 
avatar for remigen remigen 9 posts
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Error: SWFLoader::Bad source, ‘http://cdn.edgebee.com/static/portal/avatars/35913269d0a9c55403487995a944e3c1_small_1.png&#8217; could not be found.
at com.edgebee.atlas.ui.controls::SWFLoader/ioErrorHandler()

 
avatar for ejtemmas ejtemmas 5 posts
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Still nothing and no update??
so they aren’t going to do anything about it? great, just great! :s

 
avatar for Lamatiel Lamatiel 276 posts
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There actually is a fix (hopefully it works:). It’s just not possible to update the game without adding everything else that is currently worked on, so it has to wait until Exp #4 is ready.

 
avatar for edda0199 edda0199 10 posts
This post has been removed by an administrator or moderator
 
avatar for ejtemmas ejtemmas 5 posts
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okay, thanks lama! any idea when exp #4 will be arrive?

 
avatar for ejtemmas ejtemmas 5 posts
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And it works great now! Thank you! :D