Contacting Support (locked)

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Hi everyone,

John here from Wild West Town Support. If you have a problem in the game that requires intervention from us (quest not ending, item missing) or a general question about the game that you cannot get answered from your fellow players please feel free to contact us at

Please also note, you must state that you are a Kongregate player as this game is also hosted on other platforms and we need to make sure we are addressing your issues correctly. You will also be required to provide your user id which can be found by clicking the “Click for info required for support” button below the game itself (grey box area). We usually only require the numbers ABOVE the white box.

We aim to have all emails answered within 24 hours Monday to Friday and we do have partial support on weekends.

Thanks for reading, enjoy the game.