FireFox And Bitfinder

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I am completely hopeless at computers, And so i will tell you my problem. First off, Whenever i try and play the game, It says error, Can not connect to server, Then it trys again, And again, And again. Then i think it crashes. Im wondering, If this may be from bitfinder, A anti-virus, Or Firefox, My windows browser, Or finally, Not having adobe shockwave flash player. Thanks if you can help, I just really want to play this! Ive tried on internet explorer as well, But i cant expect results from that web browser. Please help, Thank you very much if you can!

 
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Also, I use a laptop, acer.

 
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Firefox doesn’t do well with a lot of things, if you have safari, use that, main priority, use a different browser.