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Sometimes when I load up the game my data and progress is gone but I still have all the cash I had?
This has happened a few times making me have to start from the begining over and over. ***Help ***
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Sounds stupid,but have you tried just relaoding the page?That fixed it for me
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Unfortunatley Yes, During process of loading recent game saved.
Regards,
[Yugo.PK](https://yugo.pk)
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Same here, dataand progress lost after a while i didn't played the game.
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When that happens, refresh the page.
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Lost everything (cash, medals, buildings, progress). Not happy. Refreshed, still nothing. Logged out and back in, nothing.
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same happened to me, lost everything but the cash
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> *Originally posted by **[spoopz](/forums/225/topics/1740806?page=1#12975776)**:*
> When that happens, refresh the page.
I did it, nothing happens, i return to ground 0 everytime i close the browser window
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aafrasca
Dec 24, 20:16 WET
Dear
I lost my rank, my Kreds and all the evolved buildings and towers;
It was Rank 72 and now Rank 1, I'm without even a penny. It had about 3500. I request a review on my account. My login is the same, but my rank and everything in the game TD Blooms 5 I lost? Can you help me?
Thanks
Tarn (Ninja Kiwi Ltd)
Dec 27, 04:03 WET
Hi there,
Thanks for getting in touch!
Are you still having this issue? Can you try completely logging out of your account. Refreshing the page and then logging back in, please?
Let me know how that goes!
Regards,
Tarn
27/12/2018
Sorry
I've tried several times logging out my account, refreshing the page and logging back.
I've tried several times, the problem continues.
Yesterday, I started the game again and I reached rank 18. Today returned to rank one.
I saw on the page that the problem is the same with other players and the dates of the events are matched,
it was in the Christmas Eve. I like the game very much , but if it continues like this, it has no way to play.
Thank you . If you still can help.
Greetings
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I find a solution - Change the browser.
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Thanks aafrasca. I had also lost all my saved progress. I previously used safari abut installed google chrome and all my data came back!!
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Same here, and no way to make it work, be it refreshing, changing browsers or logging in and out
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I was having this problem on Firefox, found [this](http://www.kongregate.com/forums/7-technical-support/topics/1784391-flash-games-cant-save-in-firefox) Kong thread answering the problem.
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