Bug and suggestion thread.

Since I can’t find another thread devoted to reporting bugs for this game, I propose this one as “the” thread to do so in.

Some bugs/flaws I have noticed so far:

- “Free chips” button remains shiny even after claiming the daily 10K free chips.

- “Claim Bonus” (treasure chest) button often doesn’t work after switching tabs in browser (mainly – or perhaps only – with youtube and/or other games).

- The last treasure chest pays out on pressing the claim button, but doesn’t notify users that it has like the others do.

- The treasure box sometimes remains open even after claiming all the daily treasure (at least it did as of 3 days ago).

- Incorrect reporting of number of players at a table, sometimes by a large (5+ players) margin.

- The “change” button (described as “move to a room with a similar blind amount”) seems to change a person to a room with a very dissimilar blind amount more often than not.

- Clicking the “hide full tables”/“hide empty tables” button removes sorting by stake size.

- Players are kicked out of a seat when not acting in time, even when they have chips invested in the pot. This should be an auto-check (perhaps with a shorter timer next round if done too much).

- Players are kicked out of a seat when losing an all-in bet, instead of being offered the chance to re- buy in while sitting at the same seat.

- The sex (male/female) symbol seems to be randomly(?) assigned, and with no way to change it.

- Most “gifts” are set to expire, regardless whether or not they are consumable or disposable. Also, can’t seem to clear/change gifts when an unwanted one (baby soother for example) are given.

- No way to reload (buy more chips) prior to going broke or getting up/sitting back down.

- No way to play multiple tables at once.

- No way to download or re-watch hands after playing them.

- Only the winning hand is shown regardless of position. This impairs ones ability to see & understand how others play and adapt accordingly. As poker is largely about understanding the other players and how they play certain hands, this is a bigger flaw than it might first appear.

On pay sites the rule of thumb is to a) show hands that have gotten to the end of all betting rounds starting from the first to act (first person to the left of the dealer) and going leftward around the table, and b) (usually) allow people to see the hands of those who have gotten to the end of all betting rounds and have not won/shown by way of a clicking a button somewhere (usually associated with the player). Update: Fixed

- No way to take notes on players on-screen.

- The “type in your bet” sometimes fails to work, instead reverting to a minimum bet size when the actual bet is made.

- Game occasionally auto-checks when auto-check has not been selected (seems to happen after a check box is used on the previous hand and/or round of betting).

- The term “lost buddy” is unclear. If this means that a player has unfriended you then it is a good notification, but should be explained what it means explicitly somewhere. Also, the option to auto-delete someone from your friends list who has unfriended you should be available.

Other suggestions:

Lower the amount of free chips that are given out daily. This would both improve play across the board and bragging rights for individual players who had accumulated high chip counts IMO, as one would have to play in a decent manner to accumulate chips/play at higher stakes.

Disable the “sit down” option when someone has already started to sit at a seat (i.e. pressed the button before you have and essentially claimed the seat)
Related, implement a waiting list feature so that this doesn’t occur at all.

Add a “call (current bet)” button to the “call any” button to to avoid accidental all-ins or over-calls. Related, include an “all in” button for those who have determined that they want to go all-in before the action gets to them.

Allow players to “wait for big blind” before posting their blind, as with pay sites.

Overall I do like the game, and thank you all for making it – and hopefully improving it going forward. Is there any estimation on when the above and/or other features/fixes might get implemented?

Also, making sure a person wants to fold when they can check instead would be better a useful feature for most players, confirming that they do indeed wish to fold when they can check would be a simple one-step verification process, and would be in keeping with most paid poker sites as well.

Regarding the “view last round summary” button above the dealer box, it is of some value, but to be of lots of value it would have to show the betting in all rounds, seeing only the action on the last round really doesn’t reveal too much about how things went down in the hand overall.

Players should be able to mute or modify the bell sound that alerts on that it is their move. The bell is not so pleasant to listen to for long periods of time, and most people don’t want or need to hear it 2x during their turn to play if they are thinking about their next move.

Players should have the option to turn off the hand strength notification popup that overlaps their icon. While it may be nice for new players it is not needed for anyone that is has an understanding of the game, and the same feature is duplicated at the bottom of the screen anyways.

Players should have the option to hide the avatar popup things (the smiley faces and whatnot) of other players. Some people like to spam these things and it is annoying to see, the “shield user” does not accomplish this but should if another button is not added. Related, “shield user” should be changed to “block user” or similar IMO, shield sounds like you are looking to protect them from something, it is not an intuitive way of saying “block” or censure" or similar.

the golf and american football icons in the collections tab are switched.

- “Free chips” button remains shiny even after claiming the daily 10K free chips.

=>Please refresh your browser.

- “Claim Bonus” (treasure chest) button often doesn’t work after switching tabs in browser (mainly – or perhaps only – with youtube and/or other games).

=>This might be caused by browser lag. You can consider switching to another browser or clearing your cache.

- The last treasure chest pays out on pressing the claim button, but doesn’t notify users that it has like the others do.

=>Thank you, we will look into this issue.

- The treasure box sometimes remains open even after claiming all the daily treasure (at least it did as of 3 days ago).

=>This has been fixed. Thank you.

- Incorrect reporting of number of players at a table, sometimes by a large (5+ players) margin.

=>We will appreciate it if you could provide more details on this problem.
If you are referring to the numbers on the Room list, it will only be updated after the list is refreshed.

- The “change” button (described as “move to a room with a similar blind amount”) seems to change a person to a room with a very dissimilar blind amount more often than not.

=>This has been fixed. Thank you.

- Clicking the “hide full tables”/“hide empty tables” button removes sorting by stake size.

=>Thank you for your suggestion. We will alert our development team about it.

- Players are kicked out of a seat when not acting in time, even when they have chips invested in the pot. This should be an auto-check (perhaps with a shorter timer next round if done too much).

=>This feature is currently being developed. Thank you.

- Players are kicked out of a seat when losing an all-in bet, instead of being offered the chance to re- buy in while sitting at the same seat.

=>This feature is currently being developed. Thank you.

- The sex (male/female) symbol seems to be randomly(?) assigned, and with no way to change it.

=>We will look into this issue.

- Most “gifts” are set to expire, regardless whether or not they are consumable or disposable. Also, can’t seem to clear/change gifts when an unwanted one (baby soother for example) are given.

=> Thank you, we will look into improving this issue.

- No way to reload (buy more chips) prior to going broke or getting up/sitting back down.

=>This feature is currently being developed. Thank you.

- No way to play multiple tables at once.

=>Currently, you cannot play multiple tables on a single account due to a bug. We will look into this issue.

- No way to download or re-watch hands after playing them.

=>This feature has been introduced. Click the button on the bottom left to review the previous round.

- No way to take notes on players on-screen.

=>We are currently looking into this feature.

- The “type in your bet” sometimes fails to work, instead reverting to a minimum bet size when the actual bet is made.

=>This has been fixed. Thank you.

- Game occasionally auto-checks when auto-check has not been selected (seems to happen after a check box is used on the previous hand and/or round of betting).

=>This has been fixed as of February 28th.

- The term “lost buddy” is unclear. If this means that a player has unfriended you then it is a good notification, but should be explained what it means explicitly somewhere. Also, the option to auto-delete someone from your friends list who has unfriended you should be available.

=>Lost Buddies are buddies who have been deleted from a player’s list because he has reached the maximum buddy limit (100 buddies).

Other suggestions:

-Lower the amount of free chips that are given out daily. This would both improve play across the board and bragging rights for individual players who had accumulated high chip counts IMO, as one would have to play in a decent manner to accumulate chips/play at higher stakes.

=>Thank you for your suggestion. We have already implemented daily quests as of February 28th to allow players to get more chips while playing.

-Disable the “sit down” option when someone has already started to sit at a seat (i.e. pressed the button before you have and essentially claimed the seat)Related, implement a waiting list feature so that this doesn’t occur at all.

=>We will look into your suggestion.

Add a “call (current bet)” button to the “call any” button to to avoid accidental all-ins or over-calls. Related, include an “all in” button for those who have determined that they want to go all-in before the action gets to them.

=> “Call Any” is an option to for confident players to call on any raise. If you are not confident about your hand, you can select “Call” or “Check”.

Allow players to “wait for big blind” before posting their blind, as with pay sites.

=> We will look into your suggestion.

Overall I do like the game, and thank you all for making it – and hopefully improving it going forward. Is there any estimation on when the above and/or other features/fixes might get implemented?

=>Thank you for your support! We will have to consult with our development team before we can give an estimate.

Also, making sure a person wants to fold when they can check instead would be better a useful feature for most players, confirming that they do indeed wish to fold when they can check would be a simple one-step verification process, and would be in keeping with most paid poker sites as well.
Regarding the “view last round summary” button above the dealer box, it is of some value, but to be of lots of value it would have to show the betting in all rounds, seeing only the action on the last round really doesn’t reveal too much about how things went down in the hand overall.

=>We will consult with our development team about your suggestions. Thank you.

Players should be able to mute or modify the bell sound that alerts on that it is their move. The bell is not so pleasant to listen to for long periods of time, and most people don’t want or need to hear it 2x during their turn to play if they are thinking about their next move.

=>You can turn off the bell in the game system option.

Players should have the option to turn off the hand strength notification popup that overlaps their icon. While it may be nice for new players it is not needed for anyone that is has an understanding of the game, and the same feature is duplicated at the bottom of the screen anyways.

=>This is a feature aimed at helping new players gain an understanding of the game. We will consult our development team about hiding the option.

Players should have the option to hide the avatar popup things (the smiley faces and whatnot) of other players. Some people like to spam these things and it is annoying to see, the “shield user” does not accomplish this but should if another button is not added. Related, “shield user” should be changed to “block user” or similar IMO, shield sounds like you are looking to protect them from something, it is not an intuitive way of saying “block” or censure" or similar.

=>Thank you for your suggestion. We will look into adjusting the text. In the meantime, you can use the current feature to block users who spam such emoticons.

Thank you again Bill :)