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> *Originally posted by **[lolhax1337](/forums/249/topics/354329?page=3#posts-8093984):***
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> Hey, can’t figure out the problem with this game. In Firefox or Chrome, it loads Connecting to Kongregate\>Connecting\>Loading Assets and then blacks out. Links to ‘Get more Fuel’ and ‘Redeem Code’ are still there, but when clicked, tells me to wait for the game to load.Tried uninstalling/reinstalling Flash, enabling/disabling hardware acceleration. Thing is, the game loads properly only when I’m in Incognito Mode on Chrome. Can anyone help?
**This** is how you report a bug.
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> *Originally posted by **[lolhax1337](/forums/249/topics/354329?page=3#posts-8093984):***
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> Hey, can’t figure out the problem with this game. In Firefox or Chrome, it loads Connecting to Kongregate\>Connecting\>Loading Assets and then blacks out. Links to ‘Get more Fuel’ and ‘Redeem Code’ are still there, but when clicked, tells me to wait for the game to load.Tried uninstalling/reinstalling Flash, enabling/disabling hardware acceleration. Thing is, the game loads properly only when I’m in Incognito Mode on Chrome. Can anyone help?
Had same problem. Delete all of firefox cookies
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If you right click on the game and change flash settings for storage to zero it also fixes it on the next refresh
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Seconded for disable https everywhere firefox addon
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> *Originally posted by **[picket](/forums/249/topics/354329?page=4#posts-8195617):***
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> If you right click on the game and change flash settings for storage to zero it also fixes it on the next refresh
By this he means change flash settings so storage is NOT zero. Mine was already set to zero and I was getting the black/hung loading problem; I set it to 1MB and refreshed, and that fixed it. I had to right-click on the loading screen that successfully rendered, _before_ almost everything went black. (ConArtists, can we get some meaningful error messages in here?)
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Was having the same problem, the game was stuck trying to connect. Disabling the extension HTTPS Everywhere allowed it to fully load but, I don’t really know why. I’d like to find a way to set the extension up to allow whatever connection it’s blocking. Any ideas?
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I hate doing this but I’m hoping the 1-star rating will help the dev to get tempted into fixing their game. Doesn’t work in Chrome normal or incognito, and no, I don’t think I should reshuffle my browser settings and cookies for one game that I haven’t even managed to try. That logic should work the other way around…
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mine just stopped and didn’t load at all after it was in assists loading i tried refresh and now … POOF nothing fix this or your games amy start going downhill by the players wondering if your other games will do this.
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im trying to log in but its not loading and I tried to refresh it but it just doesn’t reload
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I have Chrome set to auto-block third-party cookies, and it turns out that the cookie that Dead Zone uses counts as third-party.
I had to allow kong.deadzonegame.com to set cokies, then the game loaded fine.
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Stuck at Joined Game Instance
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I’m getting the following error.
Unable to resolve the server’s DNS address.
The game worked fine yesterday.
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Since this morning I can’t log on anymore. Game starts, and goes through most of the loading phase, but then hangs forever while it says “server initialization complete” until I eventually get a timeout error.
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> *Originally posted by **[darkniko](/forums/249/topics/354329?page=4#posts-8247742):***
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> Stuck at Joined Game Instance
I am using a compagny network. so certain things are limited in settings that i can change.. the screen turns black after the “Loading Assets”, so that means that past of it was okay. i wonder why it stop loading//… i wonder if i can fix it with the limited recourses i am allocated… sigh
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getting can’t connect error on mozilla. cleared cookies and checked to make sure that pop-up and cookies allowed for site but that is not fixing the issue.
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> *Originally posted by **[ConArtists](/forums/249/topics/354329?page=1#posts-7348912):***
> Hey everyone!
>
>
Sorry it's taken so long to get to addressing this issue but here's what's happening.
>
>
Our server providers made a fairly large change to our backend hardware. This change altered a whole bunch of DNS (Domain Name Server) records it seems and it's resulted in a number places around the world being affected.
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Think of the DNS like a phonebook. What's happening is that your local DNS can't find the number of our Dead Zone servers and as a result it's not able to connect.
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>
>
----------------
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HOW TO FIX IT!
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You can connect to Google's DNS which is more up to date than most local ISP DNS records.
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Before you change your DNS settings, write down the ones you have!
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Here's the instructions on how to change to Google's DNS
> [https://developers.google.com/speed/public-dns/docs/using](https://developers.google.com/speed/public-dns/docs/using)
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>
----------------
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This problem will resolve itself over time, but if you're unable to connect this might be your only option.
Yeah or other thing with google chrome.
you need the site to set 3rd party cookies. It works 100% on chrome if you did it correct. this is how to do it.
-----\> top right corner near the book mark (little star) is a cookie with an x on it.
-----\> click it, click manage cookies. Add site [www.kongregate.com](http://www.kongregate.com)
-----\> click done/okay
-----\> a bunch of setting should pop up, remove the marker [v] (let the site set 3rd party cookies)
-----\> click okay/done
-----\> refresh the game. Idk how about you, but my grammar sucks so could anyone else sum it up and make a tutorial? a better one :D
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after it says connecting to servers, loading game, loading survivors, theres a black screen … i tried waiting for a long time, and yet its not working
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i cant get past the Connecting to Kongregate… part. What the hell is wrong…..help pls…
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why make a game if it don’t work!! wow!!
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I’ve allowed it to set cookies, etc, and it still refuses to work on Chrome. Real bummer. I love Union City.
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Try on IE. Thats the only browser it works on for me
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> *Originally posted by **[nowi33](/forums/249/topics/354329?page=4#posts-8271844):***
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> i cant get past the Connecting to Kongregate… part.…..help pls…
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> *Originally posted by **[nowi33](/forums/249/topics/354329?page=4#posts-8271844):***
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> i cant get past the Connecting to Kongregate… part. What the hell is wrong…..help pls…
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Please try to make the game playable on linux, the system uses flash player 11.2.202, please do consider my request.
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Do turn of HTTPS Everywhere
It may not work for about a min then it works.
Thanks you ConArtist Jesus!
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