OFFICIAL THREAD - Latest Updates 20091107 (locked)

Hi guys,

Thanks for testing our Heroes of Gaia for us. We’re really excited about this partnership with Kongregate and we have to thank Jim and Ben for helping us integrate Heroes of Gaia onto Kongregate. At the same time, we hope all of you players will enjoy the game as we’ve put plenty of blood and sweat into this.

SERVER MAINTENANCE

First things first, there’s a routine server maintenance going on now for all Heroes of Gaia servers and this will occur on a weekly basis at this time (Thursdays, 0000-0200 EST). We apologise for not informing you earlier.

For Kongregate, this server maintenance period will extend beyond 2 hours as we are preparing the Kong servers for open beta.

OPEN BETA

Heroes of Gaia on Kongregate will be entering into open beta once the servers reopen today on Thursday. This means that all player data accumulated so far will be wiped, but testers will receive a small gift after one week if they login within the first week of open beta, so make sure you login soon!

HOG’s open beta on Kongregate will simply mean that all Kongregate users will be free to play the game beginning today! We will not be accepting payment for microtransactions nor have an integrated badge system for a few more weeks.

I am going to book the second post of this thread reserved for addressing bugs and other issues mentioned on this forum by Kongregate users.

We will be going into open beta on Friday. Our estimates are around 0300EST, but it could be later than that. Regardless, when most of you wake up on Friday morning you should be able to access the game. I’m going to touch on a few important, systemic issues below. There are plenty of bugs/glitches/questions that players have issued to us on this forum but I am unable to handle the large amount of information at this time.

(1) The game has some issues with the Mac platform that we are having difficulty replicating with the developers here. We need to collect more data from Mac users.

(2) Linux compatibility is being worked on.

(3) We will not be deleting user data after the open beta phase. They will be carried forward. Note that the game has an aggressive inactive account deletion policy tied to in-game Fame that we will reveal shortly. Browser games have a high turnover and this is inevitable. We can “freeze” your account to keep it alive for longer periods of time.

(4) Info is tied to your Kongregate ID so we will be able to tell who the beta testers are.

(5) Prize will not be 100 elite archers :P

(6) Snail Game GMs will be present inside the game, and you can use the “Help” channel inside the game to directly communicate with us. We will be adding GMs to help monitor and aid the Kongregate community, so please bear with us as we scale up our support.

(7) Many glitches/bugs are caused by lag, which is unfortunate. We are currently engineering an optional client solution, which will reduce cache needs and size.

(8) There are still some localization issues to be ironed out with weird text displays and formatting. I don’t think there’s anything out there like us in terms of scale and quality, so please forgive any lapse in quality.

The Open Beta accounts will not be wiped at the end of Beta, right?

Glad to see the game going further into development.

Any idea how much more than 2 hours for Kongregate?

Linux Support? C’mon I want to play…

Originally posted by Someguyinworld:

The Open Beta accounts will not be wiped at the end of Beta, right?

How much longer than 2 hours will mainteance take on kongregate?

Does one have to keep their original username to get the ‘gift’?
I’d much rather be ‘Confuzz’ this time around, instead of ‘Fallen’.

Originally posted by AcidDragon3124:

How much longer than 2 hours will mainteance take on kongregate?

Quite a bit more, apparently.

Originally posted by Confuzzledmaniac:

Does one have to keep their original username to get the ‘gift’?

I’d much rather be ‘Confuzz’ this time around, instead of ‘Fallen’.

Seeing as “Auto-login with your Kongregate ID!” is the method of authentication, I would think that your info would be tied to your Kong UID. Otherwise, what’s to stop players from logging in earlier and claiming your name t get the gift?

Too bad that the community will get flooded by noobs,trolls and spammers.

Yay optimism!

Can my present be my amazing hero Beff? I miss her already :( RIP Beff.

Can’t wait for the game to come back up for real :)

I wouldn’t mind a Beff too. She was amazing. D:

I just want my castle back… it took so long to build ;-;. Although I do like the idea of getting back that one priest i lost in the failed npc castle raid… I’ll never try that before scouting again ;-;.

Just got word that the servers are going to be down all day, so launch isn’t until super late tonight or tomorrow. So go earn some Blocks with Letters On badges or something :P

Thanks for the update Alison, now I won’t have to waste all day staring at that lurvly loading screen hoping to get in.

can the prize be 100 elite archers??? :D

Sorry guys, we’ll be going up on Friday morning, possibly around 0300EST. Going to take my time to reply now..

Ok, I was reading the Game Rules and I have a question:

Multiple Accounts 1. Multiple Accounts In order to ensure a fair playing environment within the game, players are only permitted to register one account per game world (server). Use of more than one account is strictly prohibited. No player has any reason to have more than one account on any server. If you make use of a proxy to access more than one account, your account and associated IP addresses will be banned.

We (Kongregate users) know that a lot of users here have alt accounts, so you guys have access to the IP address of the users from Krongregate to avoid multiple accounts?

Originally posted by Guilleee:

can the prize be 100 elite archers??? :D

Nah, 10 Fairy Dragons is fine. :)

how muc h longer where i live in its 11.33 now >:(

It just came up.

It’s still down for non-beta testers like myself, evidently.

And it’s down again, to fix guild, rank, and mail issues (all related apparently).

SnailGame said 30 minutes ago that it will hopefully be back in 12 hours (10pm EST).

I hope the fixing goes OK, or I suppose it could be down all weekend. cross fingers

Why does it take 12 hours of downtime to update the game? Seems exorbitantly long.

Originally posted by No_Stress:

Ok, I was reading the Game Rules and I have a question:

Multiple Accounts 1. Multiple Accounts In order to ensure a fair playing environment within the game, players are only permitted to register one account per game world (server). Use of more than one account is strictly prohibited. No player has any reason to have more than one account on any server. If you make use of a proxy to access more than one account, your account and associated IP addresses will be banned.

We (Kongregate users) know that a lot of users here have alt accounts, so you guys have access to the IP address of the users from Krongregate to avoid multiple accounts?

Originally posted by Guilleee:

can the prize be 100 elite archers??? :D

Nah, 10 Fairy Dragons is fine. :)

100 archers better :D range ftw!!!