Can't Log in

Subscribe to Can't Log in 27 posts

avatar for chemadelkas chemadelkas 15 posts
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Can’t log in…I select unliving Desert (server 6) but the game doesn’t start, appears a screen offering to enter into a new server

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Originally posted by chemadelkas:

Can’t log in…I select unliving Desert (server 6) but the game doesn’t start, appears a screen offering to enter into a new server

Hi, chemadelkas. Can you please clear the cache or change a browser for a try, thanks.

 
avatar for chemadelkas chemadelkas 15 posts
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Is the first thing I always do when this happens…Today again

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Originally posted by chemadelkas:

Is the first thing I always do when this happens…Today again

Hi, chemadelkas. I go to check it but I can log in the game. So will you kindly go to check it again. Thanks.

 
avatar for chemadelkas chemadelkas 15 posts
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…Since yesterday a lot of lag…Every day problems trying to log in

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Originally posted by chemadelkas:

…Since yesterday a lot of lag…Every day problems trying to log in

Hi, chemadelkas. Please send us the ping screen shot when you feel the lag, and how do you feel it, and moving, in instance or anything else, then we can check for you, thanks.

 
avatar for chemadelkas chemadelkas 15 posts
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Right now I can’t log in…Obtained exp blessing but not very useful if I can’t play. I cleared the cache several times, unuseful too. Everybody in game is suffering this so…not going to take a screenshot, just fix the problem. Thanks

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Originally posted by chemadelkas:

Right now I can’t log in…Obtained exp blessing but not very useful if I can’t play. I cleared the cache several times, unuseful too. Everybody in game is suffering this so…not going to take a screenshot, just fix the problem. Thanks

Hi, chemadelkas. Can you please kindly check whether you can log in the game now? Since I have tried and it works well, thanks.

 
avatar for 9IMEPT 9IMEPT 21 posts
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Game doesnt work right now.
It’s 19:45 GMT+3 time,I dont know whats its server time.

 
avatar for Snotcricket Snotcricket 2 posts
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I am having the same issue as above on S6. Cleared cache and all that. Keeps going back to the select server screen.

 
avatar for scoutsprout scoutsprout 1 post
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same issue, cant log on

 
avatar for Grimwalker Grimwalker 2 posts
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s7, same here. Clicking link to server is just refreshing page.

 
avatar for KryrK KryrK 49 posts
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can’t log in to S6
KryrK IGN
all I get is blank screen

 
avatar for TheMadTopHatter TheMadTopHatter 6 posts
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sever 3, same problem, clicking the server select just refreshes the page.

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Hi, all. I have asked our staff to check it, please kindly wait. Any news, I will let you know, thanks.

 
avatar for Soulwolf78 Soulwolf78 59 posts
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I can’t log in…I select Unliving Desert (server 6) but the game doesn’t start, it reloads screen offering to enter into a new server. I know you asked us to wait, but I wanted to place my name up here that I cannot currently log in either.

 
avatar for vishnorlz2 vishnorlz2 1 post
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Sv 2 same problem

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Hi, Soulwolf78 and vishnorlz2. Our staff is working on it now, please kindly wait for our reply, thanks.

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Hi, Soulwolf78 and vishnorlz2. We have fixed it now, please kindly go to check it. Thanks.

 
avatar for Navygirl74 Navygirl74 2 posts
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Not fixed cannot get in blank blank screen,please fix

 
avatar for isocdg isocdg 5 posts
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Can’t log into S2.

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Originally posted by Navygirl74:

Not fixed cannot get in blank blank screen,please fix

May I ask what message did you get? Thanks.

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Originally posted by isocdg:

Can’t log into S2.

What message did you get?

 
avatar for FreakUnique FreakUnique 2 posts
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I can’t log into any server. I just get a black screen when I pick any server. I’ve already cleared my cache. I’m using Firefox 19.0

If you need any more information, let me know.

 
avatar for EverDreamStudio EverDreamStudio 1365 posts
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Originally posted by FreakUnique:

I can’t log into any server. I just get a black screen when I pick any server. I’ve already cleared my cache. I’m using Firefox 19.0

If you need any more information, let me know.

Hi, please give me your account and password via email(support@gamedp.com). Let me check it for you.