Official: FO Help and Support page 7

Subscribe to Official: FO Help and Support 257 posts

avatar for Jimmedy Jimmedy 284 posts
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Not sure what happened, try to clear your cache and reload.
If that’s not working type “/w mod” and ask ingame a Moderator for help.

 
avatar for sintake sintake 1 post
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for some reason i cant connect to the fantasy online website nor would the game load on kongregate idk why wont it work i used different browers cant get to work i already cleared cache. i tryed to login on all theree computers i have two of thim are mac and 1 pc and the game still dosent work

 
avatar for oppositio1 oppositio1 48 posts
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Where’s the teleport to halloween isle?

 
avatar for ArneeP ArneeP 3 posts
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it is in crab coust

 
avatar for dargdargdarg dargdargdarg 86 posts
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“Support
If you have lost items, gems or have been harassed in game, you can contact moderators and admins of the game here. 1”

Buahaha, too bad someone forgot to add that if your post in support will be inconvenient for moderator or it will suggest that mod was wrong (since some of mods in FO have premedition that they are always right) they will lock down your support thread and will forbid you from posting about it anywhere else or he will ban you. Support, a place for help? Nice story.

http://tiny.cc/TheFoTruth

 
avatar for oppositio1 oppositio1 48 posts
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Originally posted by ArneeP:

it is in crab coust

And where there exactly is it? I can’t find it anywhere… and some say it’s closed.

 
avatar for oppositio1 oppositio1 48 posts
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Originally posted by oppositio1:
Originally posted by ArneeP:

it is in crab coust

And where there exactly is it? I can’t find it anywhere… and some say it’s closed.

Please tell me everything about Halloween isle teleport. Where is it? When is it not closed? And haunted forest too, same questions.
Answers please!

 
avatar for Jimmedy Jimmedy 284 posts
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Originally posted by oppositio1:
Originally posted by oppositio1:
Originally posted by ArneeP:

it is in crab coust

And where there exactly is it? I can’t find it anywhere… and some say it’s closed.

Please tell me everything about Halloween isle teleport. Where is it? When is it not closed? And haunted forest too, same questions.
Answers please!

We don’t get access to the Halloween Isle anymore. Haunted Forest is available during Halloween and on every 13th – it’s entrance is in Crab Coast right between the standard teles and the shops.

 
avatar for Jimmedy Jimmedy 284 posts
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Originally posted by sintake:

for some reason i cant connect to the fantasy online website nor would the game load on kongregate idk why wont it work i used different browers cant get to work i already cleared cache. i tryed to login on all theree computers i have two of thim are mac and 1 pc and the game still dosent work

Oh no.. :/
Hm, have you tried to update your flashplayer, relog some hours late (because of reboots or server downtime)?
Guessing you haven’t installed any unusual add-ons like no script?

 
avatar for lavabrad lavabrad 12 posts
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Its not letting me connect to any server

 
avatar for oppositio1 oppositio1 48 posts
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Originally posted by Jimmedy:
Originally posted by oppositio1:
Originally posted by oppositio1:
Originally posted by ArneeP:

it is in crab coust

And where there exactly is it? I can’t find it anywhere… and some say it’s closed.

Please tell me everything about Halloween isle teleport. Where is it? When is it not closed? And haunted forest too, same questions.
Answers please!

We don’t get access to the Halloween Isle anymore. Haunted Forest is available during Halloween and on every 13th – it’s entrance is in Crab Coast right between the standard teles and the shops.

So every 13th day of every month, right? So the next time it’s open will be 13th of December.

 
avatar for Jimmedy Jimmedy 284 posts
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Originally posted by oppositio1:
Originally posted by Jimmedy:
Originally posted by oppositio1:
Originally posted by oppositio1:
Originally posted by ArneeP:

it is in crab coust

And where there exactly is it? I can’t find it anywhere… and some say it’s closed.

Please tell me everything about Halloween isle teleport. Where is it? When is it not closed? And haunted forest too, same questions.
Answers please!

We don’t get access to the Halloween Isle anymore. Haunted Forest is available during Halloween and on every 13th – it’s entrance is in Crab Coast right between the standard teles and the shops.

So every 13th day of every month, right? So the next time it’s open will be 13th of December.

Exactly.

 
avatar for zeldafreak1 zeldafreak1 3 posts
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Yea. Im having the same problem as sintake. I haven’t been able to connect since october of last year. I last logged off when i was in the halloween area (before it was brought back regularly) and lost my lv 36 character. now i cant login anywhere. I’ve even tried posting about my problem in the official forums but no one even looked at it, any idea whats wrong?

 
avatar for thecartm thecartm 889 posts
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Originally posted by zeldafreak1:

Yea. Im having the same problem as sintake. I haven’t been able to connect since october of last year. I last logged off when i was in the halloween area (before it was brought back regularly) and lost my lv 36 character. now i cant login anywhere. I’ve even tried posting about my problem in the official forums but no one even looked at it, any idea whats wrong?

Same here. Can’t log on, no response… If they’re gunna update, how about costomer support first?

 
avatar for Jimmedy Jimmedy 284 posts
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I think you have a higher chance to get further advices if you post here:
http://www.fantasy-mmorpg.com/forums/questions-answers/

 
avatar for gogeeta10 gogeeta10 1 post
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how do you start a new game?

 
avatar for qwertyuiopazs qwertyuiopazs 460 posts
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During the lag when the new update came out, I crafted Glass dragon legs and looted them but I got nothing when I looted from the mail. Plz help THEy COST LIKE 2 MIL!

 
avatar for zeldafreak1 zeldafreak1 3 posts
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Originally posted by Jimmedy:

I think you have a higher chance to get further advices if you post here:
http://www.fantasy-mmorpg.com/forums/questions-answers/

Thanks for the suggestion Jimmedy but thats where I posted the problem first. I’m not enthusiastic about an answer from them seeing as this problem has persisted for about a year for me. I’ll let you guys know if they say anything.

 
avatar for igelos igelos 6 posts
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I’m stuck on Halloween Isle since last year how can I get back?

 
avatar for Jimmedy Jimmedy 284 posts
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Originally posted by gogeeta10:

how do you start a new game?

There is no way to delete your character, restart. If you want to “restart” you can reset your skill points, otherwise you have to create a new account (for example on facebook or the mainsite: www.fantasy-mmorpg.com)

Originally posted by qwertyuiopazs:

During the lag when the new update came out, I crafted Glass dragon legs and looted them but I got nothing when I looted from the mail. Plz help THEy COST LIKE 2 MIL!

Open your mail again and loot again, if it appears like you have already looted your item relog.

Originally posted by igelos:

I’m stuck on Halloween Isle since last year how can I get back?

Which Halloween Isle do you mean? The Haunted Forest or the “real” one?
If you haven’t got any teleports and the NPC at the beginning which takes you back to Crab Coast disappeared you can whisper mods (/w mod) ingame and ask them to get you out of there or you post in the support thread ( http://www.fantasy-mmorpg.com/forums/support/ ).

 
avatar for igelos igelos 6 posts
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Thanks

 
avatar for cryak4 cryak4 1 post
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why do i get reset to lvl 1 every time i log in? it always tells me its loading for the first time

 
avatar for qwertyuiopazs qwertyuiopazs 460 posts
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Originally posted by Jimmedy:
Originally posted by gogeeta10:

how do you start a new game?

There is no way to delete your character, restart. If you want to “restart” you can reset your skill points, otherwise you have to create a new account (for example on facebook or the mainsite: www.fantasy-mmorpg.com)

Originally posted by qwertyuiopazs:

During the lag when the new update came out, I crafted Glass dragon legs and looted them but I got nothing when I looted from the mail. Plz help THEy COST LIKE 2 MIL!

Open your mail again and loot again, if it appears like you have already looted your item relog.

Originally posted by igelos:

I’m stuck on Halloween Isle since last year how can I get back?

Which Halloween Isle do you mean? The Haunted Forest or the “real” one?
If you haven’t got any teleports and the NPC at the beginning which takes you back to Crab Coast disappeared you can whisper mods (/w mod) ingame and ask them to get you out of there or you post in the support thread ( http://www.fantasy-mmorpg.com/forums/support/ ).

Oh, And also this happened. http://imgur.com/VoVNv
CAN SOMEONE HELp PLZ?

 
avatar for mike969 mike969 164 posts
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“[Admin]: Server reboots in 1 minute!
then i hot logged out…. why?

 
avatar for chpwns chpwns 12 posts
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@mike969 That’s what server reboot does. It restarts all servers, logging out all players. Just wait a bit, It’ll be back up soon.