This is a short FAQ/guide with help on how to solve technical issues related to the game. I figured I would collect all the information in one thread so that it’s easier to find when someone has a problem.
If there is anything you feel is missing, do let me know. If you have the solution include it, but it’s fine either way, if I can find one then I’ll add it.
- Game won’t run in the background
- The game won’t register key input
- How to move your savefile from one computer to another
- Lost savefile restoration
Game won’t run when I minimize the window or play a fullscreen game
This is due to an update flash did to reduce lag from ads and games in the background, which unfortunately screws over idle games. Luckily Abra, who made grindquest, has found a solution.
Step 1. Download the file required here.
(Note! If you want to you can follow the instructions by Abra in the link above, I’ve uploaded the file for those who aren’t too used to computers)
Step 2. Find out if your operating system is 32 or 64 bit. If you are unsure, open control panel and double click system. You can also go through start menu and clicking on “Computer”, then in that window right clicking and selecting properties.
Step 3A) If you are using a 32 bit system, you need to go a folder called System32. This is located in your Windows folder, so go to Computer → C: → Windows (It may be called WinDir) → System 32 → Macromed → Flash
Step 3B) If you are using a 64 bit system, you need to go a folder called SysWOW64. This is located in your Windows folder, so go to Computer → C: → Windows (It may be called WinDir) → SysWOW64 → Macromed → Flash
Step 4. Copy the file called mms.cfg to this folder.
Step 5. Re-open your browser and AI, it should now run when in the background.
NOTE! If you have the Macromed/Flash folders in both System32 and SysWOW64, you have different browsers that use difference sections, so you must place the mmm.cfg file in both places.
Mac users: The file mms.cfg should be located in MainDisk:Library:Application Support:Macromedia
The game won’t register key input
If you are experiencing this error, you are most likely using google chrome as your browser. A recent update of chrome resulted in certain flash games not registering all key inputs. You can either switch browser, or try the following fix:
Step 1. Click the image of the spanner in the top right corner (the tool thingy), and select options.
Step 2. Go to the tab called “Under the hood”.
Step 3. Click the button called “Content settings”
Step 4. Under the section called plugin programs there should be a clickable link called something like “deactivate individual program plugins”. Click it.
Step 5. You need to deactivate the one that looks something like this:
It’s important that you deactivate the one called gcswf32.dll, if you deactivate the other one you won’t be able to run the game. If you do find that the game tells you to install flash it’s because you deactivated both, so you need to go back and activate the second one.
Step 6. Restart your browser, the game should now recognize key inputs.
I didn’t find this fix myself, but I’m not sure who originally did so I can’t properly credit, but to whomever it was, thanks for sharing!
I want to play the game on a different computer, how do I move my savefile?
It’s quite easy, if you know how to. First of all you need to locate your savefile on the original computer. If you are unsure how to do that, I suggest you take a look in my backup guide.
(Note! If you are a mac user, or use an older version of windows you need to take a look in the official FAQ)
Step 1. Email the savefile to yourself
Step 2. Open up AI on the new computer, start a new game on the same savefile slot as you used before. Save and exit.
Step 3. Locate this new savefile on the second computer, suggestively using the same method as you used before. Keep in mind if this one has a different operating system the savefile will have a different location.
Step 4. Get your old file from your email, and then copy it into the chat.kongregate.com folder on the new computer. You will be asked if you want to replace the current file, select yes. Done!
I lost my savefile for whatever reason, what can I do?
NOTE! The solution offered here only works on Windows 7.
First of all you should figure out why you lost your savefile. Getting it back won’t help if it’s going to be deleted again. Common reasons for savefile being deleted is limited storage capacity for flash (To fix, right click on the game and select properties, and set storing to unlimited) and antivirus program clearing out cookies (either turn this off, or have it not touch the folder chat.kongregate.com). However your save file can also be lost in the sense that it got corrupted, or deleted for some other reason than the ones listed above. The absolute best way to deal with this is to frequently back up your file (Once again, take a look here). But when this happens your latest backup may be really outdated, or you hadn’t done one, and then a file restoration could recover some of your progress.
IMPORTANT! Make a backup of the file before you do this, because once you did there is no way back, so in case something goes wrong you’ll want to have a backup.
Step 1. If your file was deleted and is now gone, open the game and make a new savefile on the same slot as the old one, save and exit the game. If it corrupted, then skip to next step.
Step 2. Locate the savefile in chat.kongregate.com folder, and right click it. Select properties.
Step 3. Go to the tab called something like “previous versions”. It should look something like this:
Step 4. Click the most recent version of the file, and when it asks you if you are sure you want to, say yes.
This will not always work, and as I said it only seems to be a feature in Windows 7, but it’s worth a try if you did lose your file.
Finally, I want to once again urge how important it is that you
BACKUP YOUR SAVEFILE!You never know when something might happen, backing up takes 30 seconds, getting everything back if you lose your file will take much longer. Also, don’t just save it on your computer, if your harddrive crashes you are still screwed. The best option would be to email the file to yourself regularily, but saving it on an external harddrive such as a usb memory stick also works. The most important thing is that you DO backup.
If you have any questions, feel free to ask! =)
If anyone who has their computer set to english could make new screenshots for the two images used I would be infinitely grateful.