MoW Customer Support - The Snail Help Desk page 4

For some reason the link to the Valhalla server is taking me to the Armageddon server. I have characters on both. Are we only allowed to play on one?

Originally posted by Strokke:

Hey MoW,

With the The Arcadian Ladder now up and running, it’s time to release our brand new Customer Support system, the Snail Help Desk!

Why did we switch to the Help Desk? So we can help you resolve your issues more efficiently! Trying to handle all the requests we received from PMs, emails, and the various forums was a colossal task. By consolidating everything into the Help Desk, we’ll be able to find and resolve your requests in record time.

From now on, if you have a technical or account problem, visit the support page on the MoW website (www.ministryofwar.com/community/support) and create a Help Ticket.

Please keep in mind that this system is for technical and account support only. If you have a question about the game, a feature suggestion, or just want to chat, please visit the forums at ministryofwar.com/community/forums, or refer to the helpful FAQ on www.ministryofwar.com/community/support. This will allow to concentrate on resolving account issue much faster and more effectively.

Thank you all for your support, and we look forward to providing you with great customer service!

ok i just joined a sever for the third time glory keeps geeting stuck at a certain number help !

help me please i have been playing for a while now and the game now wont load i am lvl 29 i have switched computers i have switched server and i have tried both chrome and explorer and it wont establish the connection is there a maintence or something that i didnt know about or what?

I play in Babylon/something and ever since I switched networks to a dorm network I can’t seem to connect to the server. Help plz!

Originally posted by Knightwraith:

For some reason the link to the Valhalla server is taking me to the Armageddon server. I have characters on both. Are we only allowed to play on one?

They must have merged.

IF ANYONE CANNOT FIND A SERVER, IT WAS EITHER MERGED OR REPLACED BECAUSE THERE WERE TOO MANY SERVS.

I play on babylon and warlord but I cannot connect to any servers

The given support link gives me an error page. Nice. I suppose I need to go to support to find out how to get support.

fuuuu support link broken and email on mow for support is broken too…

Hey Snail, when is the new server coming out, if any will? I want to be the leader of one of the first guilds and if i want to do that i must know when the server comes out.