I want to add something that LDV, the OP, mentioned the other day and I think rings true with many players:
We (ALL, there i said it) think that the DEVs have created something golden. I cling to few games and this has been it for a year+ in money and time.
As a group we get mob-frustrated by small changes, and there is not enough recognition for changes the devs do make. We may feel their uptake is slow, but on some key issues they are as swift as possible, and we do not heap on congratulations like we heap on punishment.
Personally, I’ve been weak on WB purchases lately because I am waiting to see the game take a turn for the fun. It’s not WB that’s the problem, it’s the perceived fun-per-WB.
I agree with this LDV sentiment: In recent months it really feels like small, long-standing issues are not being addressed in favor of new packs.
I agree with this ShadowHopeful sentiment: Frequently Asked Questions, such as tournament weirdness, faction bots, tile-swapping, etc, do not get addressed like FAQs should; the Devs need a PR front that at worst acknowledges new playerbase concerns. Currently the response time is generally 1-week+ for one of the major issues. This rate is slower than new major issues appear.