Lost Gems?

Subscribe to Lost Gems? 5 posts

avatar for KonecoK KonecoK 2 posts
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I opened my account here using Facebook login. I play Dream World, and I played Time World for the gem challenge. I completed the challenge, got the Claim Reward pop up, clicked it, it opened new window….to my Facebook DW. I have not received any gems in my Kong DW, nor in my FB one, which i would expect. I did the TW challenge in FB and got those gems in my FB DW. Any help would be appreciated. Thank you.

 
avatar for donseptico donseptico 991 posts
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Relevant part of the FAQ

(In brief, your first step is to contact the developer)

 
avatar for KonecoK KonecoK 2 posts
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Ok, of both games? Or just DW?

 
avatar for donseptico donseptico 991 posts
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It’s the same developer if memory serves.

 
avatar for Zshadow Zshadow 10659 posts
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Yes, it’s the same developer. You can just file a bug report and he’ll be able to help you out.