So, this is kind of an out of the ordinary issue, or at least I think it is.
I play a game on kongregate very regularly. It is a multiplayer game, owned by another party that hosts its software here.
As of a couple of days ago, I was hired by the games development team. I now work for this game.
As a result of the legalities involved with this third party hosting, and (what i assume is) the kongregate API within the game client, the access to my games account information, specifically my login information, is kept from me. The company basically can’t move my account over, or legally disclose the account information. My supervisor within the company does not even have direct access to this information to provide to me. Basically, I have to get this info from kongregate. I understand that by locking my account info to kongregate, it ensures that I must use kong as a third party intermediary for things like in-game purchases. However…this is a moot point for me, and kong at this point.
I can have the appropriate parties vouch for this. And I am even willing to pay a fee, and sign a contractual document, or negotiate terms to get my account information. I’d sure like to continue playing this file…allthough if the issue can not be resolved, I really do not think ill be keeping my kongregate account active, as a game-player, or as a developer. (Since I work for “otherbigdevelopmentcompany”, i would be in breech of contract by doing so.). I would really like to clear the matter up if possible. I have no ill feelings toward kongregate, and would love to pop in occasionally to see what manner of games are being published here.I have signed an NDA regarding my position with the company that has hired me, so I am unable to give the details in this forum. I would very much like to speak to somebody about retrieving this information on my account. As it stands, the kongregate portal is still under review with my employer. It would be good to have something supportive to say, when I am asked what I thought of the “kongregate experience” from the view of the customer, indie developer, and the shift into staff member. I would sure hope the time I invested into the account is not wasted. The money spent has already kind of become and invalid factor, allthough I am glad that the kreds i did spend are helping to contribute to the site.