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> *Originally posted by **[holykeetchwa](/forums/7/topics/298152?page=1#posts-6354735):***
> sorry but internet explorer is always for me. i dont use anything else
For troubleshooting purposes, using another browser is really useful. It helps us eliminate a lot of variables to help figure out what the problem is. By using another browser you’re helping us help you. If you’re not willing to do that then there’s not really anything we can do to help you fix your problem.
Also, no offence, but Internet Explorer is a terrible browser.
> *Originally posted by **[scorchx](/forums/7/topics/298152?page=1#posts-6355960):***
> I’ve had a problem with those too, I completed a survey, got no kreds and i spent about 15 minutes on another, before it told me their was no surveys suitable for me.
The surveys are looking for a specific demographic. If they determine during the survey that you don’t fit the demographic they’re looking for, they stop the survey and you don’t get any kreds.
> *Originally posted by **[DonRon3](/forums/7/topics/298152?page=1#posts-6372979):***
> i did a tuluna for 30 but got nothing
> 3. If you are missing Kreds through TrialPay or our free Kreds offers, you will need to contact TrialPay. For support with any free kred offers on Kongregate, or to check the status of a pending offer, visit the Get Kreds page, click “Fund your account”, choose “Earn Free Kreds” and click “Support” to view your pending offer status. From here you will also be able to contact the customer service team at TrialPay about your missing Kreds. Alternatively, you can contact them from this link: [https://www.trialpay.com/support/contactus/](https://www.trialpay.com/support/contactus/)