Name change

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avatar for Sereaphim Sereaphim 2 posts
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I changed my name from KarlR14 to Sereaphim.
After i did this and start the game “legacy-of-heroes” he no longer find my account
In then end I must start from level 1 again with 0 cards.

Please can somebody help me.

 
avatar for Green32 Green32 314 posts
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Was this a name change after linking your facebook account? MMO accounts are linked to kongregate names so the game assumes a new name is a new account. You can get in touch with the developer and tell them your situation and they may be able to transfer the accounts across.

 
avatar for Sereaphim Sereaphim 2 posts
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So in the end i have no chance to change my name back to get my old account ?
I asked in the legacy-of-heroes forum but so far no answer T_T

 
avatar for adv0catus adv0catus 6253 posts
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Contact the developer directly. On the game page, in the info box, you should see a “Report a bug” link that leads to a report. If you don’t receive a response within a reasonable timeframe (a few days), then click their name and send them a message from their profile.

Also, when did you post in the Legacy of Heroes forum? Was it with another account or was it on another website?