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is there a problem with it because i tried to enter my card with its precise digits and it does not seem to work it comes up with error also it says ugc points on the front is that not a ultimate game card or it it a different card if so where can i redeem as i cannot refund
It’s a temporary problem with [UGC](http://www.kongregate.com/forums/7-technical-support/topics/302387-missing-a-ugc-transaction), contact [email@example.com](mailto:firstname.lastname@example.org) to receive assistance.