Unable to connect page 2

39 posts

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Some people have had luck installing outdated versions of browsers/Flash plugins. Obviously not an ideal solution, but it’s a possibility.

 
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i tried a lot and it says that it’s loading, but when I waited for an hour and it still says its loading.

 
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give it a try.

 
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Got same problem, kongregate chat won’t load. Can play normal games, but not the multiplayer ones, and those are the ones I want to play.. not really in the mood to go thru the forums right now, so if someone just told me if there is a fast way to fix it, I would be thankfull.

 
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Originally posted by Doreus:

Got same problem, kongregate chat won’t load. Can play normal games, but not the multiplayer ones, and those are the ones I want to play.. not really in the mood to go thru the forums right now, so if someone just told me if there is a fast way to fix it, I would be thankfull.

What colour is the plug at the top right?

 
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it’s red. i have tried a couple of things since then, and i managed to play an online game twice, without ever connecting to kong chat thu. I have tried to play o my account on another comp, and it worked all right, so it’s definitivly something about my comp. i tried to swich out my firewall but can’t access it, apparently cuz of an unknow error. think all this may be virus related.

edit: acctually chat sort of connected, the “connecting to chat” dissapeared, but the chat did’t work anyhow, neither did change room and such.

 
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Which browser are you using?
Try disabling all add-ons and extensions.
Try using a different browser.

 
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ok, it works now, hopefully will stay this way. it was either a virus or firewall related, not sure which as i was working at both the same time, so not sure wich one fixet it. thanks for the response thu.

 
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nothing works for me bleh il send another ticket

 
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same issues there

My plug is red I’m using mozilla 17 and can connect my account except that I can’t connect to the chat and up my badge.

don’t know if its related but i have the redirect virus on google and can’t connect to Gmail either.

 
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Update:

I tried the new version of this flash player, called “Shockwave Flash 11.5.502.135”. I was indeed able to connect with that, but just for a single day. The plug is red again and the chat is stuck in a permanent loading sequence.
It seems the flash player is the only thing we can blame here, i will be patient and wait for the next version, or the one after that, it will work eventually again.

 
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I had the same problem and I was looking trough the forum and found this.

http://www.kongregate.com/forums/7-technical-support/topics/310591-red-plug-game-info-loaded-games-that-actually-work

So just press ctrl + number 0 and it will work again. :D I hope, but it definitely worked for me ;)
Dont ask why, I dont even know what is this combination xD

 
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Ctrl+0 doesn’t do anything. I’ve had the same problem, followed every step here and still no dice. Damn.

 
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I checked ctrl+0 reset the zoom in firefox and somehow as long I zoomed out, I cant connect to chat, but after I have reset it everything is fine. I can even zoom out again :)