Problem with Xsolla Payment Method

Subscribe to Problem with Xsolla Payment Method 8 posts

avatar for Enygma_ Enygma_ 18 posts
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Trying to purchase kreds using servipag, I’m sent to secure.xsolla.com, where I’m given the options to choose the amount and country. However, after I click the ‘next’ button, I only get a completely empty page. I already tried deleting my cookies and clearing the cache; also, I tried using Chrome and Opera, but I never got it to work. Am I doing something wrong?

 
avatar for XsollaCon XsollaCon 5 posts
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Hello, could you please try to use another browser? if the same problem occurs, please do the screenshot of this error and send it to us with the link to this page on support@xsolla.com.

 
avatar for DarkJaqb DarkJaqb 3 posts
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I have same problem as Enygma_. No matter wich option I take, after choosing package and clicking next secure.xsolla,com show blank page, no error or anything, just white background.

 
avatar for Tantio Tantio 4 posts
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Same thing. Tried meastro, sofort banking, internet explorer or google chrome both things give at the same steps blank pages. Already send an E-mail to the link with pictures. Though blank pages don’t tell much.

 
avatar for Ghassy Ghassy 18 posts
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Same problem, was happy to see a good payment option on Kong. Shame this one ain’t working though, tried it yesterday and today. Gives me a blank page after clicking next.

 
avatar for Tantio Tantio 4 posts
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I do know that it worked on monday, just wonder what’s wrong all of a sudden.

 
avatar for Rosomak313 Rosomak313 18 posts
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I am haveing exactly same problem. Already tried 4 different payment methods and 3 different browsers (Chrome, Opera, IE) and in all cases i just got blank page. And I know this worked before.

 
avatar for XsollaCon XsollaCon 5 posts
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Our apologies for the this incident, the issue is all fixed now