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I tried to purchase kreds and it gave me a red bar at the top of the menu after I typed in my billing information saying that it was unable to process my purchase. But I just logged into my bank account and it says $10 pending from Kongregate…I didn’t get my kreds…wtf? Help?
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I can provide screenshots if necessary, thanks!
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You can review [this post](http://www.kongregate.com/forums/7/topics/241772?page=1#posts-5207544) to see if anything there helps you. If not, make sure to email [Kreds@Kongregate.com](mailto:Kreds@Kongregate.com) for additional help.
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Cannot buy more kreds. Just did about 90 minutes ago, and doesn’t recognize my card anymore. Inputs are correct, but still doesn’t accept it.
Got owed a really good BP in galaxy Online, for starters: [http://www.kongregate.com/forums/202-galaxy-online/topics/325437-erotes-ship-hull-introduction](http://www.kongregate.com/forums/202-galaxy-online/topics/325437-erotes-ship-hull-introduction)
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Marine851, you’ll want to contact [support@kongregate.com](mailto:support@kongregate.com) or [kreds@kongregate.com](mailto:kreds@kongregate.com). We should be able to see why your purchase information is not going through.
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That card worked from the bank’s ATM. Maybe something between the card and Kong.
Still cannot buy kreds with the card, and don’t want to try anymore.
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> *Originally posted by **[Marine851](/forums/7/topics/325670?page=1#posts-6849776):***
>
> That card worked from the bank’s ATM. Maybe something between the card and Kong.
>
> Still cannot buy kreds with the card, and don’t want to try anymore.
Most of the time it’s as simple as a mis-typed postal code. If you can e-mail us the last four digits, I can let you know exactly why it’s rejecting your card.
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> *Originally posted by **[Zshadow](/forums/7/topics/325670?page=1#posts-6849802):***
> > *Originally posted by **[Marine851](/forums/7/topics/325670?page=1#posts-6849776):***
> >
> > That card worked from the bank’s ATM. Maybe something between the card and Kong.
> >
> > Still cannot buy kreds with the card, and don’t want to try anymore.
>
> Most of the time it’s as simple as a mis-typed postal code. If you can e-mail us the last four digits, I can let you know exactly why it’s rejecting your card.
Which address?
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[support@kongregate.com](mailto:support@kongregate.com) or [kreds@kongregate.com](mailto:kreds@kongregate.com) as stated some posts above. Zachary is Zshadow’s alt account.
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This post has been removed by an administrator or moderator
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