supasamie
1 post
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does anyone know where your cards shw up when you opend the turbo pack???
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Thyrael
1138 posts
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The Turbo Pack should be avaiable in your deck editor.
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zazil1
7 posts
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I redeemed the code first, before I created a character or finished the tutorial. Now my Turbo booster pack is not showing up in my deck editor. :(
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Thyrael
1138 posts
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Ah yes, that caused problems.
Buuut, Kong support to the rescue:
Originally posted by Zshadow:
If you are still having problems with the code, please e-mail us at support@kongregate.com and provide your old code, and your Kongregate username. Thanks!
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zazil1
7 posts
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Sent an email with my username and old code.
Thanks.
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zazil1
7 posts
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I sent an email on Monday with my account name and old redeem code from the newsletter.
Its now Friday night, and still no email, and no Turbo booster pack. :(
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Zshadow
10946 posts
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Originally posted by zazil1:
I sent an email on Monday with my account name and old redeem code from the newsletter.
Its now Friday night, and still no email, and no Turbo booster pack. :(
Looks like you filed it as a game bug report. Please e-mail directly to support@kongregate.com as suggested.
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zazil1
7 posts
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It’s not like I haven’t emailed support twice already now or or anything…
Originally posted by zazil1:
I sent an email on Monday with my account name and old redeem code from the newsletter. :(
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Zshadow
10946 posts
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Originally posted by zazil1:
It’s not like I haven’t emailed support twice already now or or anything…
Originally posted by zazil1:
I sent an email on Monday with my account name and old redeem code from the newsletter. :(
According to our inbox, you didn’t. :( You filed your reports as “game bugs” and did not e-mail us directly using your e-mail address.
Game bug reports are filed by selecting the game, then choosing “game bug” underneath the game window.
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zazil1
7 posts
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Email with my account and old redeem code sent one more time, from my yahoo email address.
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adv0catus
10028 posts
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Originally posted by zazil1:
Email with my account and old redeem code sent one more time, from my yahoo email address.
Did you email support@kongregate.com?
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zazil1
7 posts
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Yes, at 9pm last night.
Did the email still not get through?
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zazil1
7 posts
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I got a new email with a new redeem code, and I have the turbo pack now.
Thanks so much.
:D
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