Can't buy kreds?

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I am trying to buy creds. When I click the button next to the amount of creds I want to buy it basically locks up the whole system. No error is given – I just can’t select anything else. To get back to the game I have to close out and restart it. I’ve also noticed my chat window is not working. I don’t know if the issues are related or not.

I did read on the forum here that the chat issue could be due to outdated Adobe Flashplayer so I uninstalled and reinstalled it – but still no chat and still the issue with the creds. I’ve been trying to buy these creds for probably a week now with no luck. Can anyone suggest anything else to try? Thanks!

 
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See if anything in this post helps.

 
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yEAH i CANT BUY KREDS EITHER for a while now..ughhh

 
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Originally posted by Soulkrusha:

yEAH i CANT BUY KREDS EITHER for a while now..ughhh

What sort of problem are you experiencing exactly when purchasing Kreds?

 
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credit card has been covered by other options cant click on it tried clicking ur link for kredhelp but windowslive mail doesnt work on my comp so…hmmm

 
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Can you post a screenshot of the purchase screen you see? It shouldn’t be covered.

 
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When I click the buy kreds button, nothing happens…what is going on?

 
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I can’t purchase Kreds…

 
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Originally posted by AJohnB:

I can’t purchase Kreds…

Originally posted by adv0catus:

See if anything in this post helps.

 
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So what exactly are you guys seeing, also which payment process are you guys trying. Feel free to email kreds@kongregate.com.

 
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@TheRealPip and joe1017, thank you. I’ll try both of your suggestions