Kred problem.

8 posts

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Kreds I purchased went to my sons account instead of mine. Is there anyting I can do to get it credited to my account?

I had the game open under my name in a window, I then opened another window to buy my son some Kreds. Completed the transaction just fine, closed out my sons account.

I then went to purchase Kreds for my account without realizing I needed to re-sign back in, just had the window open. So the other set of Kreds I purchased went to his account instead of mine.

This post is under my sons account.

 
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Send an email to kreds@kongregate.com explaining your situation and they should be able to help you out.

 
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Thanks for the fast reply and link, I sent an Email, I hope it goes well.

 
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Kongregate honored my wishes and fixed my problem! First time I had to use customer service and they came through perfectly.

Thanks for all the help!

 
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I was trying to get some free Kreds from the “get free Kreds”, and so i did a couple of them, and I still didn’t get the Kreds. Help, please!

 
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Originally posted by JoshuaDJ:

I was trying to get some free Kreds from the “get free Kreds”, and so i did a couple of them, and I still didn’t get the Kreds. Help, please!

From the FAQ

If you are missing Kreds through TrialPay or our free Kreds offers, you will need to contact TrialPay. For support with any free kred offers on Kongregate, or to check the status of a pending offer, visit the Get Kreds page, click “Fund your account”, choose “Earn Free Kreds” and click “Support” to view your pending offer status. From here you will also be able to contact the customer service team at TrialPay about your missing Kreds. Alternatively, you can contact them from this link: https://www.trialpay.com/support/contactus/
 
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Hello I need help I completed an offer for some free kreds on tdp4, I did a survey. I completed the survey and they didn’t give my kreds like yesterday heres the link to show proof http://www.opinionshere.com/surveyframe.aspx?user_id=XWvI6cpuH6OWFru3iCrbMw%3d%3d
Also yesterday I did a trivia game to get kreds and completed twice because the first time it didn’t give me kreds so I did it again and still didn’t give me kreds please help me out I wouldn’t have wasted my time if I knew it didn’t work.

From JackM76

 
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Originally posted by JackM76:

Hello I need help I completed an offer for some free kreds on tdp4, I did a survey. I completed the survey and they didn’t give my kreds like yesterday heres the link to show proof http://www.opinionshere.com/surveyframe.aspx?user_id=XWvI6cpuH6OWFru3iCrbMw%3d%3d
Also yesterday I did a trivia game to get kreds and completed twice because the first time it didn’t give me kreds so I did it again and still didn’t give me kreds please help me out I wouldn’t have wasted my time if I knew it didn’t work.

From JackM76

Originally posted by BTrenary:
Originally posted by JoshuaDJ:

I was trying to get some free Kreds from the “get free Kreds”, and so i did a couple of them, and I still didn’t get the Kreds. Help, please!

From the FAQ

If you are missing Kreds through TrialPay or our free Kreds offers, you will need to contact TrialPay. For support with any free kred offers on Kongregate, or to check the status of a pending offer, visit the Get Kreds page, click “Fund your account”, choose “Earn Free Kreds” and click “Support” to view your pending offer status. From here you will also be able to contact the customer service team at TrialPay about your missing Kreds. Alternatively, you can contact them from this link: https://www.trialpay.com/support/contactus/